Retail Sales Assistant

2 weeks ago

Adelaide, South Australia Resmed Full time $45,000 - $60,000 per year

About the Role

The ideal candidate should have a strong retail sales and customer service focus, with empathy, compassion and a drive to deliver the best outcome.

Some of the tasks the successful candidate will be responsible for are:

  • Taking customer's enquiries in store and over the phone.
  • Investigating and helping customers problem solve therapy issues.
  • Provide set-up, on-going support and equipment to ensure therapy is maintained to a high standard.
  • Fit the customer for a mask and help recommend the most appropriate mask based on training provided.
  • Provide customers with advice in the safe and effective use of their medical equipment.
  • Sale of new or additional services over the phone, with follow-up on trials and testing results to ensure sales conversion.
  • Keep good condition of the retail premises and displays.
  • Responsible for handling of payments, balancing of float and banking.
  • Accountable for both trial and sales stock - Manage the stock levels and re-order stock as required.

To succeed in this role, you will have the following:

  • Previous experience in a busy retail or customer service role.
  • Provide a caring and outstanding reception duties to our customers
  • Ability to maintain compassion and remain calm under pressure.
  • A strong customer service that is always looking for the best outcome for the individual.
  • Strong and adaptable communication skills are a must.
  • An active listener with the ability to find solutions to customer concerns and issues.
  • Healthcare retail experience is preferred, however not necessary as we will provide all the training required. If you're someone who is reliable, honest, has a strong work ethic and are up for a new challenge, this is the role for you

What's in it for you:

  • Training is provided - we look for a great attitude and someone eager to learn.
  • Job satisfaction - you will come to work each day knowing you are making a difference.
  • Benefits - as part of a global company we provide benefits such as an employee assistance counselling line to support our team's mental fitness.

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