Transport Coordinator

1 day ago

Adelaide, South Australia Aboriginal Community Services Full time $60,000 - $180,000 per year

IMMEDIATE START

Aboriginal and Torres Strait Islander People are strongly encouraged to apply.

Benefits:

  • $15,899 worth of salary packaging, and another $2,650 on meals entertainment & vacation accommodation via our salary sacrifice partner, potentially increasing your take home pay by $6,399 per annum.
  • Opportunity to work for an Aboriginal community controlled organisation (ACCO) and assist Aboriginal People and Communities.
  • Work from our modern offices in Mile End 5031 with access to onsite parking.
  • Learn and develop with our growing team.

About the role:

The Transport Coordinator will report to the General Manager Client Services and provide effective coordination of client transport and individual services. You will work with a close knit team of professionals to promote and achieve positive client outcomes. This is a full-time (38 hours a week; 8:30 AM to 4:30 PM; Mon-Fri; no weekends; no after-hours), on-site role.

Responsibilities:

  • Plan, schedule, and coordinate all transport bookings for individual clients, group activities, community programs, and major events, including completing client requests for medical transport, exercise group transport, social transport, and special requests.
  • Schedule exercise group bookings including contacting clients for each group, recording attendance, and booking transport as required.
  • Retrieve and provide daily reports of transport usage.
  • Engage with external transport agencies to provide a quality service with positive outcomes for clients.
  • Timely problem solving to ensure clients are provided with an efficient service.
  • Engage with co-workers to ensure transport services are delivered within clients identified care needs, goals and within service funding provisions.
  • Awareness of risk in a community setting, develop strategies and intervention to safeguard clients.

    Develop and maintain community service resources/relationships to maximise service provision and support clients.
  • Provide training and support to new staff.
  • Incidents (SIRS Reporting), feedback, complaints and improvements reporting to be created in an accurate and timely manner and in accordance with legislation, ACS policies and procedures.
  • Undertaking duties where delegated by the General Manager, Client Services.
  • Comply with all ACS Policy and Procedures and Perform all tasks and responsibilities to the level required.

About you:

  • To be successful you will possess a natural ability to communicate and actively engage clients in meaningful and positive manner.
  • Your strong, resilience, attention to detail and accuracy and ability to work in a fast-paced environment will see you succeed in this role.
  • Previous experience working with Aboriginal people be highly regarded but not essential.
  • You must be willing to handle a very high volume of daily inbound & outbound calls with Elders/Clients in a community services setting.
  • You must possess unrestricted work rights in Australia (sponsorship is NOT available).
  • You must have an unrestricted Australian driver's license & a recent national police check.

For any queries regarding this vacancy, please write to

Aboriginal Community Services (ACS) is a non-profit provider of residential aged care, home and community services. For more information about ACS please visit

We kindly request that placement agencies refrain from contacting us regarding this vacancy.

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