Barista/Customer Service

5 days ago

Rockhampton City QLD, Australia Zarraffa's Coffee Rockhampton South Full time $40,000 - $60,000 per year

We're Hiring: Join Our New Zarraffa's Coffee Team in South Rockhampton

Location: South Rockhampton, QLD

Positions Available: Supervisors, Baristas, Junior Team Members

Employment Type: Casual and Part-Time (12 to 36 hours per week)

Zarraffa's Coffee Rockhampton South is looking for passionate, reliable and customer-focused individuals to join our growing team.

We are currently hiring for Supervisors, Experienced Baristas, and Junior Team Members. Whether you're an experienced professional or new to the workforce, we offer roles with training, flexibility, and opportunity.

Key Responsibilities (based on role):

  • Deliver outstanding customer service and represent Zarraffa's with professionalism and enthusiasm
  • Prepare and serve high quality beverages and food items
  • Maintain a clean, efficient, and well organised store environment
  • Operate POS systems, handle transactions, and manage customer queries
  • For Supervisors: Lead shifts, support and train team members, manage stock, and handle customer concerns
  • For Junior Team Members: Learn foundational hospitality skills including food prep, cleaning, and customer service

What We're Looking For:

  • Passion for coffee and hospitality
  • Strong communication and teamwork skills
  • Ability to work in a fast-paced environment
  • Availability across early mornings, weekdays and weekends
  • Previous experience in retail or hospitality is highly regarded for baristas and supervisors
  • No experience required for junior team members - we provide full training
  • Leadership or supervisory experience is essential for Supervisor roles

What We Offer:

  • Flexible part-time and casual hours (12 to 36 hours per week)
  • Staff discounts on food and beverages
  • Supportive, fast-paced team environment
  • Opportunities for training and career progression within the Zarraffa's network
  • Be part of a respected and growing brand

How to Apply:

Through indeed or email through a resume and cover letter to

We look forward to hearing from you

Job Types: Part-time, Casual

Benefits:

  • Employee discount
  • Free drinks

Work Location: In person

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