Operations Manager

Help us deliver like never before 

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and our people. We're moving forward and we want you to come along for the ride.

About the opportunity 

 The Operations Manager at the Jandakot PDC leads day-to-day delivery operations with a strong focus on people leadership, team performance, and safe, reliable execution. Supporting the Facility Manager, you will help build engaged, high-performing teams, ensure operational standards are met every shift, and drive continuous improvement in safety, service, cost, and productivity. You will model a One Team culture, embody Australia Post Shared Values, and actively support change and network initiatives across the facility.

What you'll deliver with us

As the Operations Manager at the Jandakot PDC, you will play a key role in supporting the delivery of safe, efficient, and customer-focused operations across the site. You will help build high-performing teams, drive productivity improvements, and ensure compliance with operational and safety standards.

• Support daily operational activities, including safety, service delivery, cost control, and compliance.
• Optimise workflows, labour utilisation, and asset efficiency through productivity initiatives.
• Lead and coach your team, fostering a culture of continuous improvement and One Team values.
• Support stakeholder engagement, contractor management, and the delivery of high-quality customer experiences.

About you 

You are an experienced operational leader with a proven track record of delivering results in large, complex organisations. You bring strong business acumen, financial understanding, and the ability to drive change while building high-performing, engaged teams.

• Experience leading operational and cultural change in complex environments, with strong decision-making skills.
• Strong stakeholder management and negotiation skills, including working with unions and resolving workplace issues.
• Excellent business analysis, financial management, and operational planning capabilities.

How we'll deliver for you

• Join one of the most culturally and linguistically diverse workforces in Australia, with people of all ages, genders and walks of life
• We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They're the TIES that bind our team together
• Immerse yourself in the AP Way – where every single team member partakes in a learning module to help understand the vital role we play in delivering on our strategy and purpose

We're delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on