Hotel Assistant Manager
4 days ago
Are you a seasoned hospitality professional with a passion for creating unforgettable experiences? We're looking for a dynamic Assistant Manager for our vibrant hotel with accommodation in Daylesford, Victoria.
Key Responsibilities:
· Supervise and manage day/nightly bar, gaming and kitchen operations
· Your ability to train your team in TAB, Gaming, Bar, Cellar and FOH customer service need to be exemplary.
· Lead a fantastic team, fostering a positive work environment and promoting exceptional customer service.
· Stock and inventory control and accountability for all stocktaking
· A keen eye for marketing initiatives and promotions, and following through all event handling and bookings
· Diligence in cash handling and banking
· Provide excellent customer service, handling customer enquiries, and addressing concerns promptly and professionally
· Enforce cleanliness and standards throughout the venue
· Collaborate to identify areas for improvement, contribute ideas, and implement changes to enhance overall venue performance.
Requirements:
· Valid RSA, RSG, TAB & Keno compliance
· Proven experience in a similar role is a must.
· Strong leadership and communication skills.
· Ability to thrive in a fast-paced environment.
· Commitment to exceptional customer service, offering thoughtful hospitality and service that feels warm and welcoming.
· Possess a high standard of grooming and personal presentation.
· Computer literate
· Attention to detail, flexible and reliable.
· Experience in accommodation & guest services is preferred but not essential
Why Join Us:
· Exciting opportunity in a bustling Victorian hotel with accommodation.
· Collaborative and supportive team culture.
· Showcase your creativity and expertise.
We are seeking an individual wishing to establish themselves in a senior role within a very successful business.
An excellent salary is available which reflects the seniority and importance of the position.
All detailed formal applications or requests for additional information can be made via
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