Customer Service

2 days ago

Kunda Park, Queensland, Australia Hays | Office Support Full time $60,000 - $90,000 per year

Your new company

Join a well-established, proudly Australian-owned business that's a trusted name in the automotive accessories industry. With a strong reputation for quality, service, and innovation, this Kunda Park-based company is experiencing continued growth and is looking for a dynamic Customer Service & Sales Support professional to be the welcoming face and voice of their team. If you thrive in a fast-paced, customer-focused environment and enjoy variety in your day, this is the opportunity for you.

Your new role

In this pivotal role, you'll be the first point of contact for customers - whether they're calling, emailing, or visiting in person. You'll provide product advice, process sales, follow up on quotes, and coordinate with the workshop team to ensure seamless service delivery. You'll also support the sales team with administrative tasks and help maintain a tidy, professional front-of-house space. This is a hands-on, varied role where your communication skills and attention to detail will shine.

What you'll need to succeed

As the Customer Service & Sales Support professional, you'll be the first point of contact for customers and a key contributor to the smooth running of daily operations. This is a varied and engaging role where your communication skills, initiative, and attention to detail will be highly valued. Your responsibilities will include:

  • Handling customer enquiries across phone, email, and in-store with professionalism and warmth
  • Providing tailored product advice and quoting accessories suited to individual vehicle needs
  • Processing orders, scheduling bookings, and coordinating with the workshop team to ensure timely service
  • Following up on quotes and enquiries to maintain strong customer relationships
  • Supporting the sales team with essential administrative tasks that keep operations flowing
  • Maintaining a clean, organised, and welcoming front-of-house environment that reflects the company's values

What you'll get in return

  • A stable, full-time position with consistent weekday hours (8:00am - 4:00pm)
  • A supportive, close-knit team environment
  • The chance to work with a respected brand in a growing industry
  • Opportunities to develop your skills and contribute to a business that values loyalty, respect, and integrity
  • A role where your contributions are recognised and appreciated

What you need to do now

If you're ready to take the next step in your customer service career and want to be part of a business that values its people, we want to hear from you. Apply now or send your CV to

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