Migration Admin

About the Role

Success Visa is growing, and we are looking for a Migration Admin to join our passionate and purpose driven team. Based in our vibrant Parramatta & Toongabbie office, you'll play a pivotal role in helping international students and migrants make Australia home. If you're a MARA-registered professional with a passion for immigration law and a commitment to excellence in client service – we want to hear from you.

About Success Visa

At Success Visa, we believe in changing lives through expert migration advice and genuine support. We're known for our high visa success rates and our deep understanding of the international student journey. Our commitment to integrity, transparency, and empathy has made us a trusted name in Sydney's migration industry. We are not just a migration agency—we are a community enabler, guiding students and professionals through complex visa pathways with care and precision.

Key Responsibilities

• Assist in preparing visa applications under the guidance of the Registered Migration Agent
• Collect, verify, and organise client documentation in line with visa requirements and compliance standards
• Communicate professionally with clients to request information, provide updates, and schedule appointments
• Maintain and update client records in the CRM system, ensuring accuracy and confidentiality
• Liaise with the Department of Home Affairs (DoHA), education providers, and other relevant stakeholders as required
• Monitor deadlines and ensure timely drafting of applications and supporting documents
• Assist in preparing documentation for appeals and review applications (e.g., AAT matters)
• Support the coordination of public information sessions, seminars, and client success events
• Ensure full compliance with OMARA's Code of Conduct, including ethical advice and accurate quoting
• Support marketing efforts by sharing client success stories and encouraging testimonials

What You'll Need

• Minimum 6 months - 2 years of experience as a Migration Admin (preferred)
• Understanding of Australian visa categories and general migration processes, particularly student to PR pathways
• Strong administrative and organisational skills with the ability to manage multiple files efficiently
• Excellent written and verbal communication skills
• Familiarity with LEGENDcom, DoHA portals, and Microsoft Office suite
• High attention to detail and commitment to compliance and accuracy
• Ability to work collaboratively with migration agents and provide effective administrative support
• Professional, client-focused attitude with strong interpersonal skills

Benefits

• Ability to contribute real value to the growth and success of the business
• Commitment to your professional growth and development
• Great team culture and environment
• Birthday leave
• Fun, supportive family culture
• Competitive salary

Why Join Success Visa?

• Be part of a fast-growing, ethical, and client-focused migration consultancy
• Great team culture and environment
• Fun, supportive office culture
• Competitive salary super performance-based incentives
• Learn from seasoned professionals and contribute to a collaborative work culture
• Play an active role in seminars, community outreach, and real success stories
• Make a genuine impact on people's lives and career pathways in Australia

Job Type: Full-time

Benefits:

• Employee discount

Schedule:

• Monday to Friday

Supplementary Pay:

• Bonus
• Commission

Work Authorisation:

• Australia (Preferred)

Work Location: In person