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Medical Receptionist

2 weeks ago

Hobart, Tasmania, Australia TasIVF Full time $60,000 - $80,000 per year

Medical Receptionist

Hobart TAS

Part-Time

Permanent/Contract

Benefits

  • Join a safe & inclusive workplace; we have an active Ally Network & Diversity Council
  • Stay on top of your physical and mental health with the Virtus Wellness Program
  • Take advantage of salary sacrifice options for vehicles

About us

TasIVF has been creating families in Tasmania since 1983 and is the most comprehensive provider of IVF and fertility treatments and services in Tasmania. We offer a range of ways to help patients who have difficulties falling pregnant, need assisted conception, or fertility check-ups with a view to starting a family in the future. The working environment is flexible, positive, friendly, and team focussed, conducive to providing the highest quality patient care.

The roles

Medical receptionists are responsible for guiding patients through the administrative and financial aspects associated with commencement and continuation as a patient at Tas IVF. The Medical receptionist provides a professional, welcoming, organised and compassionate approach to patient interaction.

The role requires compassion and sensitivity to the needs of our patients undergoing fertility treatments. We believe your strong customer service skills will contribute significantly to the provision of the world class care we deliver.

Medical Receptionist Responsibilities:

  • Providing a professional service, meeting and greeting patients
  • Managing all incoming patient and other stakeholder phone calls, emails, and faxes
  • Registering clients in our patient database and booking of clinic appointments as required
  • Effective liaison with other departments within TasIVF, fertility specialists and medical secretaries.
  • Maintain front waiting area
  • Accepting and dispatching deliveries / courier services
  • Managing incoming and outgoing mail
  • Processing patient accounts including Medicare billing
  • Debt Recovery
  • Other administration duties as required

Key Skills:

  • Patient services/medical receptionist experience desirable
  • Attention to detail
  • Integrity and a 'can do' approach
  • Ability to maintain strict patient confidentiality
  • Medicare and patient billing experience
  • Demonstrated experience in exceptional customer service
  • A high level of computer literacy – oral and written communication skills
  • You understand and share the feelings of others, offering support and compassion to our patients

Qualifications:

  • Year 12 or equivalent

To be considered for this role please submit a cover letter and resume to: Kylie Robinson 

Applications close : 2 weeks from posting date