Workplace Trainer

2 weeks ago

Brisbane, Queensland, Australia Hamilton Island Enterprises Full time $60,000 - $80,000 per year

Hamilton Island is seeking a motivated and hands-on Workplace Trainer to support our Learning & Development team. In this frontline training role, you'll help grow and develop the skills of our people across our service-based operations.

You'll play a vital role in delivering consistent, high-quality on-the-job training and onboarding, ensuring team members feel confident, capable, and set up for success. If you're passionate about hospitality, coaching others, and driving service excellence - this is your chance to make a real impact in one of Australia's most iconic destinations.

Why you'll love working with us
  • Grow others while you grow yourself - use your hospitality expertise to coach and upskill our frontline teams
  • Be close to the action - deliver training where it matters most, in-venue across our F&B, Hotel and Retail, Activity & Marina (RAM) operations
  • Live in paradise - enjoy island life with subsidised accommodation, right on the doorstep of the Great Barrier Reef
  • Exclusive employee benefits - including discounts on dining, island activities, health and travel insurance, and Family & Friends rates
Where you'll make an impact
  • Deliver structured onboarding and on-the-job training sessions for new starters
  • Support the design, coordination and delivery of training programs that align with employee and business needs
  • Maintain and update competency frameworks and training programs to ensure consistency and compliance
  • Monitor performance and provide feedback to team members and managers, ensuring standards are met
  • Identify training gaps and contribute to improving processes, systems and service delivery
  • Uphold WHS requirements and organisational guidelines in all training activities
What we're looking for

You're an enthusiastic communicator with a strong background in hospitality and a passion for helping others succeed. You enjoy being hands-on, adaptable, and thrive in a fast-paced, people-focused environment.

To be successful, you'll need:

  • Current driver's licence (Essential)
  • Strong hospitality knowledge and experience (Essential)
  • Supervisory and/or workplace training experience in hospitality (Desirable)
  • Certificate III in Hospitality Operations or equivalent (Desirable)
  • Training & Assessment qualifications (Desirable)
About Hamilton Island

Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.

Every team member plays a role in shaping those experiences - making Hamilton Island not just a great place to visit, but a great place to work.

A little island can do wonders - make your next career move one to remember. Apply now

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