Program Mentor – GroundWork Café

5 days ago

Western Downs, Australia RedDoor Community Services Full time $45,000 - $60,000 per year
Program Supervisor & Mentor – GroundWork Café

Hospitality with heart: train, mentor, and inspire young people while running a vibrant community café.

About the Role

Are you an experienced barista or hospitality professional looking for more meaning in your work? At RedDoor, we're seeking a Program Mentor at GroundWork Café to lead our small group youth training program at GroundWork Café Mount Isa — a café that doubles as a skills-building space for young trainees.

This hands-on role blends café coordination, mentoring, and program supervision. You'll lead by example, using your hospitality expertise to train and inspire young people while helping them overcome barriers and build confidence in the workplace.

Key responsibilities
  • Lead & mentor trainees: Coach practical hospitality, barista, customer service skills; provide 1:1 guidance; build workplace confidence.
  • Oversee program delivery: Ensure trainees complete structured workbooks, meet milestones, and progress through training.
  • Run café operations: Prepare espresso-based and specialty beverages; make simple cabinet foods; manage stock; maintain smooth daily service.
  • Create a supportive environment: Foster a safe, inclusive, encouraging learning space.

  • Provide wrap-around support:

  • Pick up new employees/trainees from home when needed

  • Help establish positive routines and work-ready habits
  • Address barriers outside work (transport, personal organisation, confidence)
  • Engage with other support service organisations to refer trainees with broader help as needed
  • Report on outcomes: Track trainee progress, record customer engagement, and contribute to program success reporting.
  • Collaborate for improvement: Work with RedDoor management to continuously strengthen delivery and support.
Must-have skills & experience
  • Café and barista experience.
  • Confident preparing high-quality espresso and specialty beverages.
  • Capable of managing daily café operations, stock levels, and service standards.
  • Experience in training and guiding others in hospitality best practice.
What we're looking for
  • Mentoring mindset: Patient, empathetic, passionate about helping young people succeed.
  • Strong leadership: Able to manage trainees, run the café, and keep everything on track.
  • Positive role model: Sets a professional example and inspires confidence.
  • Organised & proactive: Balances supervision, mentoring, and operations effectively.
  • Collaborative team player: Works closely with RedDoor programs and community partners to provide holistic support.
Hours
  • 7:00am – 3:00pm, Monday to Friday (negotiable)
  • Café opening hours: 7:30am – 1:00pm

  • Mentor - Mount Isa

    5 days ago

    Western Downs, Australia Bamara Full time $60,000 - $80,000 per year

    At Bamara, we are seeking a dedicated Mentor's to join our team in Mount Isa.As part of the Inclusive Employment Australia department, you will play a pivotal role in supporting people living with disability, injury or health conditions to unlock meaningful and sustainable employment opportunities.This is a full-Time position that offers an exciting...

  • Training Program Administrator

    5 days ago

    Western Downs, Australia RedDoor Community Services Full time $45,000 - $60,000 per year

    *Help local young people build real skills and confidence* We're seeking a Training Program Administrator to coordinate our Youth Skills Program in Cloncurry.You'll oversee enrolments, work with external stakeholders (RTOs, schools, employers), support our mentors to deliver practical learning, and assist students with basic theory work, so they stay on...

  • Early Childhood Teacher

    8 hours ago

    Western Downs, Australia FGP Moreton Inc. Full time $104,000 - $130,878 per year

    FGP Moreton Inc. centres  provide high-quality education and care. We advocate for all children, no matter where they live in Queensland, or what their circumstances, to have access to a quality, inclusive early childhood education.  With a growing network of centres in Western Queensland, FGP Moreton may be the perfect place to further your career in...

  • Ndis Mentor

    7 days ago

    Melbourne Western Suburbs, Australia Amari Services Full time

    **Title**: NDIS Mentor **Employment Type**: Casual (Roughly 19 hrs a week to start) **Reports To**: Directors (2) **Location**: Western Suburbs of Melbourne (primarily work-from-home) **ABOUT AMARI SERVICES** Amari Services is a registered NDIS provider based in metropolitan Melbourne, proudly founded in 2015. We are committed to improving the quality of...

  • Case Worker Mount Isa for YHARS/ISEP program

    3 days ago

    Western Downs, Australia Queensland Youth Services Inc. Full time $70,000 - $120,000 per year

    Role: Case Worker Mount IsaLocation: Mount IsaPrograms: (YHARS/ISEP)Reports to: Senior Case Worker Mt IsaStatus: (full or part time dependent on candidate) 3-5 days.Duration: Until 28 June 2026. Possibility of extension.Level: 3-4 depending on quals/experienceAbout the RoleAre you passionate about supporting young people to overcome barriers and thrive?We...

  • Feedlot Graduate Program 2026

    2 weeks ago

    Western Downs Regional, Australia Port Adelaide Football Club Limited Full time

    Stanbroke is a reputable family-owned and operated Australian Cattle and beef business. Our operations span across Northern Queensland, with extensive cattle properties, backgrounding operations in Southern Queensland, a state-of-the-art cattle feedlot, a fully accredited beef processing facility, and global marketing capabilities.We offer a full range of...

  • Community Mentor Es1.2

    2 weeks ago

    Melbourne Western Suburbs, Australia Victorian Government Full time

    **Overview**: **Work Type**:Fixed-term - Part-time **Salary**: Salary not specified **Grade**:Education Support - Level 1, Range 2 **Occupation**:Other **Location**:Melbourne - Western suburbs **Reference**:1485833 **Selection Criteria**: **KSC 1**: Demonstrated ability to build strong, respectful relationships with young people, particularly those who...

  • Student Support Officer

    5 days ago

    Western Downs, Australia Brisbane Broncos Full time $60,000 - $80,000 per year

    Working at the Brisbane BroncosWhether it's giving your all at Suncorp Stadium, or going above and beyond in schools, we don't just play for a club, we play for a community, and a proud one at that. One that every single one of us wears on our sleeves, every single day. We're much more than a world-class sporting organisation and the biggest sports brand in...

  • Parent Mentor/advisor

    4 days ago

    Darling Downs, Australia Sarina Russo Full time

    Location: - Darling Downs The Sarina Russo Group in the last 45 years is dedicated to empowering people and communities through innovative education and employment solutions. We strive to inspire personal growth and career success by providing tailored support, fostering inclusive and diverse opportunities, and championing lifelong learning. Our commitment...

  • Senior Practitioner RAIFFS

    5 days ago

    Western Downs, Australia Centacare North Queensland Full time $100,000 - $120,000 per year

    Centacare North Queensland is seeking a passionate and dedicated Senior Practitioner for our RAIFSS & Youth department based in Mount Isa with outreach to Normanton and Cloncurry. This is a fantastic opportunity to join our team in a permanent, full-time role, making a real difference in the lives of families and young people. If you have a background in...