Roster Assistant

2 days ago

Christie Downs, South Australia iTelCo-Innovative Telecommunications Full time $45,000 - $60,000 per year

About Us
Our mission is to help heal the sick with a smile every day through provision of community nursing, disability support and home care services. Our vision is To be the no # 1 Go-To-Community Nurses and Support Workers that make clients feel better and live better in their homes. If our vision inspires you as well, hit apply. You might be on our team sooner than you can imagine. We love staff who do their best and help shape and define why we are both working for GAVAL Community Services

Job Brief
We have an exciting opportunity within our growing Gaval community service for a Rostering Assistant to be responsible for scheduling of home care service requests, updating the roster with service request changes, filling in short notice vacancies, responding to client services requests in a professional manner, maintaining positive working relationships with our Community Support Staff.

Responsibilities

  • Effective rostering of our residential staff within our rostering guidelines
  • Making sure the schedules have enough staff as per Gaval policies.
  • Finding replacement staff when someone is away, whether it's planned or unexpected.
  • Effective troubleshooting of day-to-day staff and manager queries
  • Develop positive working relationships with our Gaval staff
  • Accurate inputting of data into our information systems
  • After hours oncall duties

Skills Required

  • Experience in creating & maintaining rosters and in an administration role
  • You will thrive in a busy environment with the ability to move from phone, emails and scheduling tasks
  • Graduates in Human Resources or similar qualification, who are keen to start a career within a growing residential and community sector
  • You will have strong computer skills, with knowledge of client information systems or the capacity to quickly learn new information systems
  • You will have strong interpersonal, customer service skills and the ability to build positive working relationships with strong attention to detail
  • Ability to apply knowledge in a practical, commercial manner.
  • Willingness to assist and support others as required and get on with team members.
  • Accomplish objectives effectively within time frame given, and carry out administrative duties within portfolio in an efficient and timely manner.
  • Intermediate MS Office skills
  • Understanding and experience working with NDIS
  • Must hold a NDIS worker screening check (or willingness to obtain)
  • Must have full-time working rights to work in Australia

Benefits

  • Rewarding role in a supportive and fun team environment
  • Professional development assistance
  • Join a growing organisation making a difference in the community

Diversity and Inclusion
GAVAL Community Services is an Equal Opportunity Employer. We embrace diversity and social inclusion and encourage people from a diverse cultural background, people with disabilities and or Aboriginal or Torres Strait Islander people to apply.

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