QA Engineer

MST Global builds integrated hardware products and software platforms that power digital transformation in the mining industry. Our solutions are mission-critical for maintaining and improving safety, efficiency and productivity in mine operations around the world.

MST is a global company, founded in Australia in 1989 and now part of the Komatsu Group, specializing in mining and tunneling technology that empowers our customers to unearth safety and productivity improvements.

With a global reach across six continents, the company specializes in the design, development, manufacture, deployment, and support of mission-critical digital solutions for voice and data; vehicle and personnel tracking; and safety solutions in underground and surface environments. A pioneering force within the mining industry, the company does business with over 300 mine sites worldwide, a mix of blue chip and mid-tier mining companies.

MST is a vertically integrated company incorporating hardware and software product development; assembly; direct sales; project management and deployment resulting in turn-key configurable solutions. The customer experience is further tailored using managed services to offer support and maintenance, remotely or on-site, over the life of the relationship.

MST's vision is to be the number one partner of choice for digital transformation in harsh industrial environments.

MST's mission is to create a sustainable future by partnering with our customers to empower safety and productivity solutions.

Join our product development team and help build the future of underground mine management solutions We're looking for a senior-level QA professional with a strong technical background and an inquisitive, proactive mindset who can help us create a culture of quality and take ownership of and improve how we do test of our software and hardware solutions. Most of the testing activities will revolve around software, but you will also be involved with end-to-end integration testing with physical hardware equipment in our test lab.

In this role, you will have the opportunity to:

• Become an expert on MST's hardware products, MST software platform, and the business domain of underground mining
• Develop test plans and build test cases for features, releases and regression test cycles
• Execute manual test cases for bugfixes, features, and regression tests
• Plan and execute integration tests that bring together constellations of custom hardware devices, on-board vehicle touchscreen devices, and web/desktop software applications
• Plan and perform exploratory testing, usability testing, and performance testing, and make recommendations for product improvements
• Collaborate with developers to troubleshoot issues
• Take part in design reviews, with a mindset of encouraging "design for testability" at the earliest stages
• Take part in planning and estimation, both for Scrum sprints, and for larger projects and releases
• Track and report on quality metrics
• Suggest and drive improvements to our QA, development, and delivery processes
• Although our testing activities are largely manual at present, we are working on initiatives to continually improve our QA process maturity and in the future, it is anticipated that you'll take part in evaluating new automated testing tools or frameworks, and help plan and develop new suites of automated tests
• Help create a culture of quality and doing the job right
• Help us maintain our positive and fun team atmosphere and good working relationships

Business travel is not planned to be a major part of this role, but there could potentially be occasional opportunities to travel to customer sites or other MST offices, or to attend industry conventions and tradeshows.

Our ideal candidate would have these qualifications and soft skills:

• Previous experience in firmware and software QA, with preferably a minimum of 5 years in QA or related technical roles
• A degree or diploma in a relevant technical field is preferred, but we'll consider equivalent skills, knowledge, and experience
• Experience testing complex systems of software and hardware devices is desirable
• Strong working knowledge of Linux and the Linux command line
• Strong experience in manual and automated testing and familiarity with test automation frameworks (e.g., Selenium, Playwright, Cypress).
• Proficiency in Docker and Kubernetes debugging and logs.
• Experience with API testing tools (Postman, REST-assured, or similar).
• Experience with IoT communication protocols like MQTT and testing of edge computing devices with low power wireless technologies e.g. LoRa and LTE-M
• Understanding of industrial network protocols (e.g. CAN, Modbus, SPI, USB, UART, Ethernet)
• Any experience with databases and SQL is a plus
• Any experience with VoIP telephony systems is a plus
• A strong ability to communicate and explain things clearly, both verbally and in writing
• An eagerness to learn, and an ability to learn quickly
• A willingness to ask questions, ask for help, and question our assumptions
• A good sense of quality, which includes not just technical correctness but also always thinking about the needs and expectations of the customer and end users in the field
• Any knowledge or experience of the mining industry or a similar industry involving heavy equipment, industrial processes, or fleet management is a plus
• Any experience with process improvement or Quality Management Systems is a plus

The benefits:

In return for your hard work and dedication, you will have:

• the support of a knowledgeable and enthusiastic team
• access to our EAP service to support your wellbeing
• free parking on site at our Brisbane office
• great remuneration and staff incentives
• ongoing training, development and recognition for your hard work
• fruit, snacks and coffee – we offer a contemporary, well-stocked kitchen with fruit, snacks and a barista style coffee machine
• discounts and offers on food delivery services, travel and groceries

You'll be part of a workplace where you feel like you belong. If you think you've got what it takes, we'd love to hear from you.