Salesforce Platform Manager

5 days ago

Melbourne, Victoria, Australia Healthcare Australia Full time $120,000 - $180,000 per year
Company Description

Healthcare Australia (HCA) is a major provider of healthcare services across Australia, including allied health, primary care, recruitment, NDIS, care services, and training.

Job Description

We are seeking a highly skilled Salesforce Platform Manager to lead the optimisation and enhancement of our Salesforce ecosystem. In this pivotal role, you'll partner with stakeholders across the organisation to ensure our platform supports innovation, efficiency, and exceptional service delivery.

Join us in bringing a new approach to technology and innovation in healthcare by:

  • Leading the strategic direction, governance, and optimisation of HCA's Salesforce platform.

  • Overseeing platform performance, data security, integrations, and user adoption.

  • Managing vendor relationships, licensing, and release processes.

  • Providing mentorship, leadership, and support to the Health IT team.

  • Driving continuous improvement, scalability, and innovation across our technology systems.

Let's talk about you

You are a proactive Salesforce leader with 5+ years' experience managing development, administration, and QA teams to drive platform excellence. With strong leadership, communication, and stakeholder management skills, you excel at turning complex business needs into scalable, secure Salesforce solutions. Your proven ability to deliver results, solve problems, and inspire innovation makes you a trusted advisor and platform champion within our growing organisation.

Key Responsibilities

  • Platform Leadership: Oversee Salesforce implementation, configuration, and optimisation to ensure stability, scalability, and performance.

  • User Empowerment: Drive adoption, deliver user training, and ensure user-friendly documentation and support.

  • Data Governance & Security: Define and enforce policies that ensure data integrity, privacy, and compliance.

  • Analytics & Reporting: Deliver meaningful dashboards and reports that provide actionable insights for stakeholders.

  • Innovation & Enhancement: Identify and implement new Salesforce features, automation, and AI capabilities to improve efficiency.

  • Collaboration & Vendor Management: Partner with stakeholders and vendors to ensure platform health, compliance, and continual improvement.

Skills & Experience

  • Bachelor's degree in Information Technology, Computer Science, or related field (essential).

  • Salesforce certifications:

    • Salesforce Platform App Builder

    • Salesforce Advanced Administrator

    • Salesforce Platform Developer II 

    • Salesforce Solution Architect 

    • Cloud Consultant (e.g. Omni studio) 

  • Proven experience in Salesforce administration, development, and project delivery.

  • Strong leadership and mentoring experience within technology teams.

You'll bring your passion for technology and be rewarded with:


• 7% discount on BUPA Private Health Insurance.

• Extra leave benefits, including a day off for your birthday.

• Salary packaging and novated leasing options through SmartGroup.

• Ongoing training, professional development, and education allowances.

• The chance to be part of a respected Australian organisation with over 3,000 employees.

• A supportive and innovative team shaping the future of healthcare technology in Australia.

You'll be rewarded with:

  • Hybrid work arrangement

  • 7% discount on BUPA Private Health Insurance

  • Extra leave benefits, including a day off for your birthday

  • Salary packaging and novated leasing options through SmartGroup

  • Join a well-respected Australian organisation with over 3,000 employees

For more questions, feel free to contact [email protected]

  • Salesforce Platform Manager

    5 days ago

    Melbourne, Victoria, Australia HCA – Primary Health Services Full time $120,000 - $180,000 per year

    Company DescriptionHealthcare Australia (HCA) is a major provider of healthcare services across Australia, including allied health, primary care, recruitment, NDIS, care services, and training.Job DescriptionWe are seeking a highly skilled Salesforce Platform Manager to lead the optimisation and enhancement of our Salesforce ecosystem. In this pivotal role,...

  • Customer Success Manager

    7 days ago

    Melbourne, Victoria, Australia Salesforce Full time $104,000 - $150,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Customer Success Manager

    2 weeks ago

    Melbourne, Victoria, Australia Salesforce Full time $120,000 - $180,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Technical Architect

    2 weeks ago

    Melbourne, Victoria, Australia Salesforce Full time $80,000 - $120,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Technical Architect

    2 weeks ago

    Melbourne, Victoria, Australia Salesforce Full time $120,000 - $180,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Senior Technical Architect

    5 days ago

    Melbourne, Victoria, Australia Salesforce Full time $120,000 - $180,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Senior Salesforce Manager

    2 weeks ago

    Melbourne, Victoria, Australia RMIT University Full time $120,000 - $180,000 per year

    Overview:Senior Salesforce Manager| Full-time permanent job opportunityThe role requires proven leadership, influencing skills and a strong product vision to lead RMIT's Salesforce delivery capability as a senior manager, empowering agile teams to deliver impactful solutions and drive a unified vision across the platform and integrated...

  • Account Executive, Tableau Specialist

    2 days ago

    Melbourne, Victoria, Australia Salesforce Full time $80,000 - $120,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword —...

  • Senior Technical Architect

    2 days ago

    Melbourne, Victoria, Australia Salesforce Full time $120,000 - $180,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Salesforce Manager

    1 day ago

    Melbourne, Victoria, Australia Smartgroup Corporation Full time $120,000 - $180,000 per year

    Why Smart?Look forward to working with Australia's leading and most trusted provider of Employee Management Services, making the benefits of salary packaging, novated leasing, and fleet management readily available to employers and their employees.Working at Smart offers more than a job. It is a dynamic workplace that matches the enthusiasm for the work you...