Senior Security Compliance

Senior Security Compliance & Assurance Analyst, Ongoing opportunity, based in Sydney CBD + hybrid working options

The Department of Customer Service is looking for a Senior Cyber Governance & Compliance Analyst to join our growing team

Benefits

• Ongoing opportunity
• Work from your home office as well as from our state-of-the-art offices in Sydney.
• Salary range: $129,464 - $142,665 plus superannuation, commensurate with experience.
• Excellent career development and learning development opportunities.

About Us

DCS is transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better.

DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation and regulatory reform to create better outcomes for the people of NSW.

This is an exciting opportunity to work in an exciting role with our broader Cyber Security Office. This role will have a direct impact on the management and development of the Security Governance & Compliance requirements for DCS and GovConnect agencies and will ensure the compliance and policy requirements are managed appropriately.

Your responsibilities will include

• Manage reporting and compliance with NSW Cyber Security Policy.
• Support the implementation and maintenance of an Information Security Management System based on ISO27001 across DCS.
• Conduct assurance activities across DCS in alignment with the relevant security frameworks, policies and regulatory requirements to ensure security controls are appropriately applied and effective across the department.

You will also manage various compliance activities for DCS, including recurring ISMS maintenance tasks such as:

• Reviewing and updating the ISMS statement of applicability,
• Reviewing the policy exceptions register,
• Reviewing regulatory compliance requirements,
• Supporting various internal and external audits across DCS.

About you

• Passion to develop new and enhance existing Compliance and Assurance frameworks and ensure the associated tasks are delivered.
• Demonstrated experience in implementing and/or maintaining an Information Security Management System based on ISO27001.
• 3+ years' experience and sound understanding of ICT Security Governance and Compliance activities, including the implementation and/or maintenance of an ISMS.
• Collaborative professional comfortable working with technical teams to formulate control statements and verify controls compliance.
• Background working in ICT Governance and Compliance or assurance role.
• Strong understanding of the regulatory requirements for Governance and Compliance activities that DCS is responsible for.

If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you

What we need from you:

To start your journey towards becoming our Senior Cyber Governance & Compliance Analyst, please click on the link below and attach your resume (max 4 pages) and cover letter (max 2 pages) expressing why you are interested in this role.

In your cover letter please share your motivation for applying for this position and your relevant skills.

Salary Grade 9/10, with the base salary for this role starting at $129,464 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Nicole Turner via

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 10am Tuesday 9th September

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact or

For more information, please visit

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Information on adjustments available for the recruitment process