Library Officer

2 weeks ago

Australia Rockhampton Regional Council Full time $109,000 per year
  • Casual
  • Supportive Work/Life Balance
  • $52.29 per hour (LGIA Stream A Level 2) + Superannuation
  • Location – Various

Your new role

Council is seeking an energetic and customer-focused individual for the role of Library Officer who understands the dynamics of a modern library.

As a Library Officer, you will bring enthusiasm and excellent interpersonal skills to the role, delivering high-quality customer service to a diverse range of community members.

You may work across various library areas, including circulation, technology assistance, processing, Home Delivery, and shelving.

The role requires flexibility, as there are no set hours. You will work on an 'as needs' basis to meet the position's requirements, including on-call availability, weekend shifts, and working at different sites according to the library roster.

This position requires the completion of a satisfactory Criminal History Check - Police Certificate (Australia Wide Name Only Police Check).

What we are looking for

  • Ability to work adhoc shifts including weekend shifts as per the library roster across the any of our four libraries in the Rockhampton Region.
  • Highly effective communication skills to relate to children, teenagers, adults and seniors.
  • Passion for providing excellent customer service to the community.
  • An interest in public libraries, digital technologies, and a commitment to promoting reading literacy and lifelong learning.
  • Ability to undertake physical work that involves regular and repetitive movements such as bending, squatting and pushing trolleys, with ability to carry and lift up to 15kg

What you'll get in return

As an employee of Rockhampton Regional Council, you will join a diverse and innovative team of more than 1000 employees supported by good leadership, who proudly deliver services and make a difference to the lives of people living and working within the region.

  • Supportive Work/Life Balance
  • A large employer with a strong values driven culture
  • A generous superannuation scheme – Up to 18% superannuation (conditions apply)
  • Ongoing training and development opportunities
  • Employee Assistance Program

What you need to do next

To apply for this opportunity, please submit two documents:

  • A 2-3 page Cover Letter addressing the Application Criteria below;

  • Your Current resume.

Application Criteria

  • Customer service work experience relevant to the position (Experience in public Library environment and qualifications relevant to the position are desirable).
  • Passion for libraries with a commitment to promoting a positive image of Library Services and encourage increased Library usage.
  • Customer focus attributes including the ability to respond promptly and courteously to a diverse range of customers and service needs with knowledge of library services, products, collections and self-service.
  • Strong team player that promotes positive work environment and the ability to display initiative.

Please use Council's cover letter template and ensure you clearly label each Application Criteria in your cover letter.

Applications Close: Monday 8 September 2025 at Midnight (AEST)

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