Team Leader, Restart

2 weeks ago


Melbourne, Victoria, Australia ACSO Full time $104,000 - $130,878 per year

Is this you?

  • Looking for a leadership position where you can develop a high-performance team and champion positive change in the justice system?
  • Passionate about supporting forensic clients and creating a safe, inclusive community?
  • Seeking a rewarding role with competitive perks, flexible working arrangements, and a supportive organisation that values your growth and wellbeing?

At ACSO, we look for people who believe in second chances, who share our values and are passionate about supporting forensic clients to re integrate back into the community. If this sounds like you, read on

What ACSO can offer you

  • Full time, permanent position available
  • Sunshine location with a hybrid of working from the office, prisons, and from home (up to two days if desired), in line with operational requirements
  • $100,795.76 base salary + 12% superannuation + NFP salary packaging options
  • Annual leave loading of 17.5%
  • Learning and development opportunities - including access to ACSO's leadership development program and a dedicated leadership coach. In house training suite of client specific training including in Trauma Informed Practice, Mental Health First Aid (MHFA), Applied Suicide Intervention Skills Training (ASIST), plus best practice training on all aspects of Diversity, Equity, Inclusion and Belonging.
  • Flexible working arrangements - includes options for an accrued day off or compressed hours, and the opportunity to work from home on a hybrid model, attending our Sunshine hub a minimum of 3 days per week
  • Career progression opportunities - leadership development programs and coaching, opportunities for internal consultancy or secondments to other programs
  • Wellbeing initiatives - such as free flu vaccines, wellbeing and professional development vouchers, Employee Assistance Program and Reward and Recognition Program. Our employees matter
  • Dedicated inclusion and diversity initiatives to support employees from all backgrounds and dispositions, including specialised leave for cultural ceremonies or gender affirmation

About the role and program

The ReStart program aims to address the diverse and complex needs of short sentence (i.e. three months or less) and unsentenced people by providing pre-release support and assertive outreach support, which promotes sustainable links and reintegration within the community. The program prioritises people of Aboriginal and/or Torres Strait Islander descent, youth, and those with a cognitive background.

Reporting to the Program Manager, you will be responsible for effectively leading the day-to-day service delivery of ReStart, guiding a medium sized team to ensure quality client outcomes.

The ReStart team are tight knit, supportive, incredibly passionate about what they do, and high performing

Success as a Team Leader requires you to have strong leadership qualities, an enthusiasm for supporting and developing others, and a sound understanding of the challenges faced by people exiting custody.

The beauty of this role is that no two days are the same Therefore, you'll be someone who loves variety, presents with a calm demeanour and is comfortable juggling competing priorities in a fast-paced environment

What we're looking for

Whilst the below are important to us, if you don't meet all the criteria, that's ok We are most focused on finding someone with a "can do" attitude, who is aligned with our values, and is flexible team player Ideally, you'll also have/be:

  • Prior experience in a supervisory or leadership role (highly advantageous)
  • A minimum diploma level qualification in Community Services, Mental Health or a similar field
  • Ethical, self-motivated and committed to helping others achieve their goals.
  • Knowledge of the challenges faced by those leaving the prison system, and a willingness to successfully work with those presenting with high-risk offence histories
  • A high level of emotional intelligence and ability to effectively lead others during times complexity, ambiguity and/or fast pace
  • Excellent communication and stakeholder management skills
  • Capable of establishing and maintaining clear professional boundaries
  • A strong sense of personal accountability and resilience

How to apply

If you think you'd be a great fit - we'd love to hear from you

To apply and view the position description (PD), please visit our careers website and provide a copy of your resume, a brief covering letter and a document outlining responses to the selection criteria found in the PD.

As ACSO is an NDIS provider, the successful candidate must hold an NDIS Worker Screening Check Clearance before they commence employment in this position.

To learn more about this position, please contact Tiani Megens, Program Manager - ReStart, on

Applications close Monday 22 September 2025

Applications may close early if a suitable candidate is found sooner, so we recommend applying early

ACSO proudly acknowledges Aboriginal and Torres Strait Islander people as Australia's first peoples and pay respect to their rich culture, lores, customs and elders past and present. We strongly embrace the spirit of reconciliation and continue working towards ensuring an equal voice of Aboriginal and Torres Strait Islanders, particularly those who have been touched by the justice system.

ACSO recognises the right to a safe and inclusive service without bias and aims to provide a safe working environment, one which seeks to protect those affected by domestic and family violence and holds those who may use domestic and family violence to account, whilst supporting positive behaviour change.

ACSO embraces diversity within its workforce and encourages applications from appropriately qualified and skilled people regardless of their background. All suitable applicants for this role will be considered regardless of age, ability, race, gender expression, sex, cultural background, spiritual beliefs or lived experience.



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