Clinical Services Manager

3 days ago

Donvale, Victoria, Australia TLC Health Care Full time $90,000 - $120,000 per year

As Clinical Service Manager, you be responsible for clinical leadership and support the General Manager with operations within the Home.

Join a Leader in Integrated Healthcare

Seeking a Clinical Service Manager | The Heights

TLC Healthcare has proudly been recognised as an Employer of Choice for 9 consecutive years and was the 2024 Global Healthy Workplaces Award winner for large employers. We are pioneers in delivering Australia's first fully integrated healthcare service, with aged care at its heart.

Nestled in the leafy eastern Melbourne suburb of Donvale, our aged care residence in Donvale – 'The Heights' – is a stylish and refined residential aged care home. Conveniently situated near shops and public transport, The Heights proudly offers a comprehensive array of senior care services, catering to the diverse needs of older people seeking quality nursing home and aged care options in Donvale.

We are now seeking a passionate and experienced Clinical Service Manager to lead our dedicated care teams in delivering exceptional, person-centred care.

What you'll be doing

  • Partner with the General Manager to oversee clinical operations
  • Lead, mentor and develop care teams
  • Manage clinical education and staff competency
  • Support staff in quality assessments, care planning and reviews
  • Foster a positive, collaborative and inclusive culture
  • Provide compassionate support to residents, families, and staff

What Matters to Us

  • Minimum 2 years' experience in a clinical leadership role
  • Strong knowledge of the Aged Care Quality Standards
  • Current AHPRA registration (Division 1)
  • NDIS Worker Screening Check (includes police check)
  • Up-to-date COVID-19 vaccinations (3 doses) and 2025 Influenza vaccination
  • Proof of Australian work rights

What you'll get

  • Uniforms provided upon commencement
  • Exclusive TLC Employee Shopping Portal access and receive significant wholesale discounts on everyday items
  • Program of employee and wellbeing initiatives
  • Employee Assistance Program
  • Enrolment into our ongoing leadership development program
  • Discounted health insurance
  • Free gym membership
  • Novated leasing

TLC Healthcare operate on a direct sourcing model and request agencies to respect no unsolicited contact for vacancies advertised.

For any questions regarding this role, please feel free to contact Talent Acquisition at

To learn more about the benefits of joining Team TLC, please visit our website

We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation.

Our culture is based on a supportive team environment where people thrive and achieve their best professionally.

TLC Healthcare encourage all people of different backgrounds to apply.

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