Customer Support Agent

3 hours ago

Carnegie VIC, Australia Detector Inspector Full time $40,000 - $60,000 per year

Join our team & help make homes safer

Detector Inspector started in 2005 when our two founders, Jason, and Jordan, recognised an opportunity to make a difference - we could help make homes safer for renters and make safety compliance easier for property managers.

At DI we share a passion for helping others, take pride in our work and seek out opportunities to do things better. We're passionate about training, promote from within and love solving problems to help us achieve our mission of making every home safer.

We are experiencing huge growth nationally, and as a result, we are looking for someone like you to join our supportive and close-knit team

  • About the role:

Reporting to the Team Leader, the purpose of your role is to provide support and assistance to property managers and landlords by problem-solving and providing solutions via phone, email, and online chat.

Day-to-day some of your core tasks will include:

  • Answering inbound calls and customer queries.
  • Problem-solving and proactively providing solutions to client and service issues.
  • Provide exceptional customer service via email, phone, and online chat to our clients in the real estate industry.
  • Utilise Zendesk as a main form of communication and logging service tickets.
What you'll bring to the role:

We are looking for somebody with amazing people skills with an energetic personality to match. Someone highly motivated and able to learn new systems with ease will be most suited to this role, as a growing company our services and systems can change so adaptability is a must. Excellent written and verbal communication skills are crucial to be successful in the role.

Why join us?

  • A great team culture - Work within the fun, supportive, and friendly team environment. Our team culture is second-to-none, with regular social events, dog visits, office trivia, and theme Fridays.
  • Kick-start your career with us - In this entry-level position, we will provide you with all the training, and we offer ongoing support and guidance. Attitude is more important than experience
  • Huge opportunity for career progression - as the fastest growing property compliance company in Australia, we provide excellent opportunities for professional development and career progression.
  • Job security - we're an essential service with on-going (and growing) demand for our business
  • We reward you - guaranteed salary review at your first 12 months

To find out more about us: visit

How to apply:

At Detector Inspector we believe in opportunities for all and we're passionate about creating an inclusive workplace that represents our community. We encourage applications from candidates of all backgrounds who share our workplace values.

If you're interested in this role, click "apply now" or forward an up-to-date copy of your CV to

  • Customer Support Agent

    2 days ago

    Carnegie, Australia Detector Inspector Full time

    **Receive a base salary of $50K + super & benefits**: - **Join a fun and energetic team that values supporting each other**: - **Be continuously developed to further your skills and progress** At **Detector Inspector** we're passionate about making homes safer. We do this by providing testing and maintenance services to the real estate industry for smoke...

  • Customer Support Agent

    2 weeks ago

    Carnegie VIC, Australia Detector Inspector Full time $50,000 - $70,000 per year

    About UsAt Detector Inspector, our purpose is safer homes—and we're passionate about the work we do. Since 2005, our founders have driven our mission to make homes safer for tenants and simplify compliance for property managers. Today, we deliver over 500,000 smoke alarm, gas, and electrical safety checks each year across Australia, supported by our 500+...

  • Customer Support Agent

    11 hours ago

    Carnegie, Australia Detector Inspector Full time

    **About Us** **At Detector Inspector, our purpose is safer homes—and we’re passionate about the work we do**. Since 2005, our founders have driven our mission to make homes safer for tenants and simplify compliance for property managers. Today, we deliver over 500,000 smoke alarm, gas, and electrical safety checks each year across Australia, supported...

  • Entry Level Customer Support Agent

    2 weeks ago

    Carnegie, Victoria, Australia Detector Inspector Full time $45,000 - $60,000 per year

    Join our team & help make homes saferAbout UsAt Detector Inspector, our purpose is safer homes—and we're passionate about the work we do. Since 2005, our founders have driven our mission to make homes safer for tenants and simplify compliance for property managers. Today, we deliver over 500,000 smoke alarm, gas, and electrical safety checks each year...

  • Experienced Sales Agent

    5 hours ago

    Carnegie, Victoria, Australia Buxton Real Estate Group Full time $60,000 - $120,000 per year

    We're seeking a driven and professional Experienced Sales Agent to join our high-performing team. The ideal candidate will have a proven track record in residential sales, strong local market knowledge, and a genuine passion for delivering exceptional client results. You'll represent the Buxton brand with integrity, energy, and consistency while driving new...

  • Customer Support

    2 days ago

    Melbourne VIC, Australia Study First Group Full time $60,000 - $96,000 per year

    Study First Group is committed to providing exceptional support to international students navigating their academic journeys. Our goal is to ensure a smooth transition and successful experience for students from around the world. We are seeking a dedicated Part-Time Student Support Specialist to enhance our team and deliver outstanding customer service to...

  • Vehicle Return Agent

    2 days ago

    Melbourne VIC, Australia Avis Budget Group Full time $40,000 - $60,000 per year

    We are looking for help at Melbourne Airport to serve our valued customers. This opportunity in what we call a 'Return Agent' capacity will be for an ongoing casual role.Casual ongoing role – Airport basedFull training provided to help you achieve your goals & reach your potentialSupportive, friendly, and caring cultureLarge, stable global...

  • Customer Support Specialist

    1 week ago

    Collingwood VIC, Australia Carbon Savers Full time $33,120 - $66,240 per year

    Join a fast-growing, Aussie-owned company making a real difference.At Carbon Savers, we help homes and businesses transition to clean energy through solar, batteries, heat pumps and HVAC solutions and we've been doing it for over 15 years.The RoleWe're looking for a proactive, organised, and people-focused Customer Service Agent to support our sales team....

  • Passenger Services Agent

    6 days ago

    Melbourne VIC, Australia Dnata Full time $50,000 - $70,000 per year

    The Service Delivery Agent is responsible for working in a team environment to ensure timely, efficient, professional and safe passenger service functions of check-ins for passenger handling and/or lead gate agent duties while ensuring all regulatory requirements are met. Also responsible for the efficient, safe and accurate adherence to the clients'...

  • Property Manager Trainee

    1 hour ago

    Carnegie, Victoria, Australia Ray White Carnegie Full time $40,000 - $60,000 per year

    Learn from the best, the right way and be rewarded with a successful career in Real Estate Fantastic opportunities exist at our Carnegie location.  Using the latest software and property management technology. You will receive great support from within our team and share in our mission of providing outstanding customer service and the best outcomes for...