Cafe FOH Manager

6 days ago

Aberfeldie Victoria, Australia TOO GOOD BAKERS Full time $60,000 - $90,000 per year

The Opportunity

TOO GOOD BAKERS' is seeking an experienced Cafe FOH Manager to join our team in Aberfeldie, VIC. As the Cafe FOH Manager, you will play a pivotal role in overseeing the daily operations of our bustling cafe, ensuring exceptional customer service and a seamless front-of-house experience.

Key Responsibilities

  • Manage and oversee all front-of-house operations, including customer service, order processing, and cash handling
  • Supervise and train a team of friendly and efficient cafe staff
  • Ensure high standards of cleanliness, organisation, and presentation are maintained throughout the cafe
  • Collaborate with the kitchen team to align front-of-house and back-of-house operations
  • Implement and monitor adherence to company policies, procedures, and safety protocols
  • Analyse sales data and customer feedback to identify opportunities for improvement
  • Assist in the development and execution of marketing and promotional initiatives

What We're Looking For

  • Minimum 2 years of experience in a similar Cafe FOH Manager or Supervisor role
  • Strong leadership and people management skills, with the ability to motivate and develop a team
  • Excellent customer service orientation and problem-solving abilities
  • Proficient in cash handling, inventory management, and data analysis
  • Strong communication and interpersonal skills
  • Flexible and adaptable, able to work in a fast-paced environment
  • Knowledge of food safety and OH&S regulations

What We Offer

  • Competitive salary and performance-based bonuses
  • Opportunities for career development and advancement
  • Comprehensive training and support to help you succeed
  • Generous employee discounts on our delicious baked goods
  • A positive, inclusive, and supportive work culture

About Us

TOO GOOD BAKERS' is a family-owned cafe and bakery, known for our commitment to using only the finest, locally sourced ingredients to create exceptional baked goods and cafe fare. Our passion for quality and customer satisfaction has earned us a loyal following in the Aberfeldie community and beyond. If you share our vision of delivering an outstanding cafe experience, we'd love to hear from you.

Apply now to join our team as the Cafe FOH Manager

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