Cultural Awareness Training Coordinator

About us

Marlinyu Ghoorlie Aboriginal Corporation, based in Kalgoorlie, Western Australia, works to support and empower our claimant group. We are dedicated to promoting cultural awareness, providing heritage services, and creating employment opportunities for our community members.

Why Join MGAC?

Be part of our Corporation, which is committed to empowering the Marlinyu Ghoorlie community and developing opportunities for current and future generations. Play a central role in connecting Marlinyu Ghoorlie Aboriginal Corporation to industry and other community stakeholders, enrich cultural understanding in the Gold Fields, and shape MGAC's training and development programs. Enjoy a supportive environment with opportunities for growth, creativity, and meaningful impact.

The role

The Cultural Awareness Training (CAT) Coordinator is responsible for coordinating, promoting, and facilitating the delivery of cultural awareness training to industry, government, and community organisations. This role is primarily client-facing and commercially focused, with an emphasis on business development, sales, and account management to expand CAT as a revenue-generating service offering. You will establish and nurture meaningful relationships with external stakeholders while ensuring cultural integrity in every training interaction. You'll be liaising with Traditional Owners and Elders who deliver and develop training content, and you will ensure training is tailored, well-organised, and impactful.

The Cultural Awareness Training (CAT) Coordinator plays a key role in representing the organisation to corporate, industry, and government partners, driving proactive uptake of training through sales, relationship management, and client servicing while managing the logistics and administration of the training program.

Key Responsibilities

• Proactively promote cultural awareness training packages to industry, government, and community stakeholders.
• Prepare proposals, quotes, and service agreements in collaboration with management.
• Maintain marketing materials to support the promotion of the training program.
• Monitor industry demand and identify new growth opportunities.
• Support smooth information flow across the organisation, business improvements, and implementation of organisational changes.
• Report on training outcomes, client engagement, and program development activities.
• Conduct client meetings and presentations to showcase CAT offerings.
• Contribute to strategies, service packaging, and market positioning of CAT.
• Work directly with industry to enable fulfilment of CAT obligations within native title agreements with Marlinyu Ghoorlie
• Schedule and coordinate training sessions, including managing bookings, facilitators, venues, and resources.
• Oversee the client journey from enquiry through to post-training follow-up, ensuring a professional and seamless experience.
• Coordinate the administrative elements of MGAC's training.
• Monitor attendance tracking, material distribution, and evaluate training feedback.
• Coordinate the development of engaging training content and coordinate with cultural knowledge-holders to deliver sessions and/or content.
• Support MG cultural knowledge-holders to develop presentation and other skills as necessary to enable a high-standard for the delivery of in-person CAT training sessions
• Ensure training meets both cultural protocols and client learning outcomes.
• Manage and utilise the organisation's Learning & Development (LMS) system to schedule sessions, enroll participants, track progress, and store training records.
• Act as the primary point of contact for those engaging with CAT, providing timely and respectful responses.
• Manage client accounts, including follow-up, feedback, and opportunities for future training services.
• Foster respectful relationships with stakeholders, government, service providers, and local Aboriginal groups that are aligned with MGAC's values.
• Nurture strong partnerships with other local organisations, community groups, and service providers.
• Advocate for both MGAC's cultural values and the business benefits of investing in Cultural Awareness Training.
• Prepare culturally respectful communications such as promotional materials and information packs.
• Tailor communications and proposals to suit diverse audiences, including corporate, government, private, and community sectors.
• Upload, update, and manage CAT training resources within the LMS system to ensure version control and accessibility for users.
• Support the implementation and review of MGAC and Cultural Awareness Training plans.
• Maintain accurate client records, sales data, and relationship management notes in organisational systems.
• Prepare regular reports for management on CAT.
• Troubleshoot issues as they arise with the LMS system and client interaction with online CAT.

About you

• Deep understanding of Marlinyu Ghoorlie Aboriginal Corporation, the MG community, cultural protocols, and the lived experience of the community.
• Strong ability to promote programs, engage community members in a professional, culturally respectful way and to navigate sensitive topics with empathy and integrity.
• Experience in community engagement, program coordination, or client services, ideally within training, consulting, or community contexts.
• Experience in designing and delivering cultural awareness training programs tailored to diverse audiences

• Skilled in adapting content for professional contexts and cultural sensitivities

• Strong stakeholder engagement and relationship management skills, with experience liaising between diverse groups.

• High-level reporting, time-management, and project coordination skills.
• Demonstrated ability to build and maintain relationships with internal and external stakeholders, including funding bodies, proponents and partner organisations
• Strong written and verbal communication skills with excellent interpersonal abilities.
• Ability to work independently and collaboratively, with flexibility.
• Professional presentation, confidentiality, and respect for cultural protocols.
• Demonstrated ability to contribute to a dynamic, supportive, and flexible workplace.
• Understanding of workplace health & safety, and competency with MS Office and SharePoint

Qualifications & Requirements

Essential

• Experience in training coordination, program delivery, community engagement, or client services.
• Ability to work effectively and respectfully with Aboriginal and Torres Strait Islander peoples and communities, including experience working with Aboriginal and Torres Strait Islander people and understanding of issues affecting Aboriginal and Torres Strait Islander people
• Current C Class Driver's Licence.
• Working with Children Check (or ability to obtain).
• Current Police Clearance.
• Ability to pass a drug screen and pre-employment medical.

Highly regarded

• Relevant qualifications in education, community development or a related field
• Cert IV in Training and Assessment
• Experience working within the native title sector (industry, Government or Aboriginal organisation) involved in implementation of native title agreements
• Familiarity with GPS systems and data gathering.

Please note: This position is intended to support the cultural integrity and self-determination of the Marlinyu Ghoorlie Aboriginal community.

• Marlinyu Ghoorlie applicants are strongly encouraged to apply.
• Preference may be given to Marlinyu Ghoorlie candidates with demonstrated connection to community, cultural knowledge, and lived experience relevant to the role.
• The organisation considers this a special measure under Section 8 of the Racial Discrimination Act 1975 to promote equal opportunity and cultural safety.

To Apply

Please submit your CV and a brief cover letter addressing the selection criteria

Please note that applications will be assessed on a rolling basis. We reserve the right to close applications prior to the closing date.

If you have any questions about the role, please reach out via email to