Property Specialist Brisbane – Remote

The Organisation

We're a real estate tech startup that's reinventing the way property is transacted in Australia. We have a bucketload of passion for the work we do which means we punch well above our weight as one of Australia's fastest-growing companies. We're looking for hard-working individuals who will bring their passion and rigour to the OpenAgent team to be a part of its growth and success.

What's the role like?

Working as a Property Specialist, you'll be helping homeowners find the right real estate agent to help them sell their home. You'll be taking the time to really get to know our customers and understand what they want. Using our technology and knowledge of the market, our Property Specialists provide expert recommendations and advice on selecting an agent and personal support through the sales process.

OpenAgent works with great agents to get the best results for homeowners. Finding the top agents and building a real partnership with them is what makes the team so successful.

We serve the whole of Australia which makes the phone our channel of choice. Our Property Specialists typically speak to 20-30 customers in a day using our integrated CRM and telephony system.

We're fully remote and we're proud of the work-from-home culture we have developed. We provide the technology, training, and ongoing support to make it feel like you're part of the team, wherever your home office may be.

If you like the sound of this team and want to be a part of it, then we would love to talk to you.

Skills and Experience

• Have you bought or sold property? Tell us about it (Include your story in your cover letter or resume.)
• Communication is key – you're a natural talker and particularly good at listening and asking great questions to best understand our customers.
• Attention to detail – making detailed recommendations to customers and thorough introductions to agents.
• Being a customer hero – leaving nothing to chance and constantly searching for ways to improve the experience.
• Problem solving – Taking the time to learn about your customer with an outcome-focused solution.
• Empathetic and open-minded to the difficult decision and process of selling property.
• A passion for property with an appreciation for our customers' largest asset.
• Experience working from home – a stable internet connection and a suitable environment for working from home are essential.

Benefits and Culture

• Work from home – we are a remote-first company with team members across Australia.
• Development – We don't just coach for performance, we coach for personal growth.
• Engagement – Our sales team works hard, and we work towards personal bests, not just targets.
• Creative platform – Exposure and contribution to the experimentation and growth of new products.
• OA Days- team members are given a bonus 2 or 3 paid leave days a year (depending on tenure) to use towards whatever they'd like (following completion of a qualifying period)
• Birthday Leave – Everyone in the team gets a paid day off on their birthday. It's our way of saying we're glad you were born

What your first 90 days look like

• Comprehensive induction training comprising a variety of different teaching techniques, initially delivered remotely.
• Time with our most experienced team members to observe and ask lots of questions.
• Regular check-ins, coaching, and feedback to get you off to the right start and give you a safe environment to practice your skills.
• Introductions to the different functions of the business and the leadership team.
• The introduction of targets and performance metrics as your knowledge and confidence grow.

We work hard, but we have fun doing it. At the end of the day, achieving big things with an awesome team is what makes this journey exciting and addictive.

Who are we?

We're OpenAgent — and it's our mission to make it easier for Australians to buy, sell and own property.

We started in 2013 with the goal to improve transparency around real estate and to make it easier to find a trusted real estate agent. Selling a home is a big deal and this is why it's the first problem we set out to solve. We're on a mission to help all Australians achieve their real estate dreams and bring back the joy of homeownership.

Besides being a friendly, inclusive and flexible workplace, we're also led by an incredibly capable and humble executive team. We're all about bringing on high-quality people and giving them all the room in the world to do great work and grow.

We have a bucketload of passion for the work we do which means we do more with less and punch well above our weight. You'll be joining a team made up of people at the top of their game, who work collaboratively to achieve some big goals.

We help thousands of people every month improve their experiences in real estate. We bring more information, better insight and an independent voice to the property transaction, helping people sell smarter, better and faster every day.

As the people's champion in real estate, we bring passion and analytic rigour to the biggest problems in the industry. We make a lot of things happen, we make them happen fast and as a team.

We work hard but we have fun doing it. At the end of the day, achieving big things with an awesome team is what makes this journey exciting.

We work remotely, so if you're anywhere in Australia and feel you've got what we're looking for, we encourage you to apply.