Lobby Host

5 days ago

Sydney, New South Wales, Australia JLL Full time $70,000 - $120,000 per year

About the role:

We are seeking a dynamic Lobby Host to be the face of our front-of-house operations at a prestigious corporate facility in Sydney CBD. You'll actively engage with stakeholders, support events, and deliver exceptional workplace experiences. Working with our Workplace Experience Manager, you'll create a welcoming environment while supporting various operational activities in a role where no two days are the same.

Key Responsibilities:

  • Greet clients and staff with exceptional customer service, including name badge management and meeting room escorts

  • Manage incoming calls, visitor access badges, and meeting room bookings

  • Handle courier distribution, mail processing, and car parking requests

  • Support new starter processes including access badges, parking, inductions, and equipment setup

  • Conduct daily site inspections and maintain consumables inventory

  • Collaborate on office events including catering coordination and room setups

  • Manage IT hardware assets and maintain accurate records

  • Assist with administrative tasks and facility-related issues

  • Build effective relationships across all organisational levels

  • Participate in emergency situations and ensure HSE compliance

Skills Required:

  • Proven customer service and stakeholder engagement experience

  • Strong administrative skills with attention to detail

  • Excellent verbal and written communication skills

  • Self-motivated with a proactive, can-do attitude

  • Ability to manage multiple priorities in a fast-paced environment

  • Flexibility to adapt to rapidly changing situations

  • Team collaboration and relationship-building skills

  • Basic understanding of facilities services is preferred but not essential

What you can expect from us:

As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.

We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Apply today, quoting job reference number ECREQ454306

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