Program Manager

Program Manager

• month Fixed-term Contract with potential to extend.
• Sydney CBD
  Office location & one day per week in Parramatta, Hybrid Working

About Uniting
At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities, and confront injustice. We are
Compassionate, Respectful, Imaginative and Bold.
Role Purpose
We're seeking an experienced Program Manager to lead a strategically critical transformation initiative that will deliver Uniting's next-generation systems ecosystem.

Reporting to the Digital Delivery Lead, you'll oversee the end-to-end delivery of this complex, multi-year transformation (up to ~$20M). You'll build strong partnerships across IT, Finance, and operational teams, ensuring the program meets strategic, regulatory, and operational goals.

Key Responsibilities
Program Delivery and Governance

• Lead the end-to-end delivery of the transformation program, ensuring alignment with strategic objectives and regulatory timelines.
• Manage program scope, schedule, quality, and budget, ensuring strong governance and transparent reporting.
• Establish and lead a high-performing program team including SMEs, Project Managers, and vendor partners.
• Identify and manage dependencies, risks, and issues to ensure successful and timely delivery.
• Provide regular updates to Steering Committees and executive stakeholders.

Stakeholder and Vendor Management

• Build strong partnerships with Finance, IT, Customer Experience, and Seniors Services teams.
• Influence decision-making across diverse stakeholder groups to balance business needs and compliance.
• Manage vendor relationships and negotiate outcomes that deliver value and alignment with program objectives.
• Ensure business adoption objectives are integrated with delivery milestones.

Change, Risk, and Benefits Management

• Partner with Change and Communications teams to develop and execute adoption, training, and transition strategies.
• Conduct impact assessments across systems, data, and processes.
• Track and report on benefit realisation, including measurable improvements in operational accuracy and efficiency.
• Manage enterprise risks to ensure continuity and compliance with regulatory requirements.

Leadership and Culture

• Foster a culture of accountability, collaboration, and continuous improvement.
• Lead by example, modelling Uniting's values — imaginative, respectful, compassionate, and bold.
• Promote a safe and supportive working environment.

Qualifications and Experience
This role requires an accomplished Program Manager who thrives in complex, fast-paced environments and can balance technology delivery with organisational outcomes. You'll bring:

• Around 10 years' experience leading large-scale transformation programs (up to ~$20M).
• Proven success delivering large complex programs  or enterprise system transformations, ideally in multi-site or regulated environments.
• Strong governance, planning, and vendor management capability.
• Ability to lead lean, high-performing delivery teams and influence senior stakeholders.
• Excellent communication, negotiation, and stakeholder engagement skills.
• Experience managing ambiguity and balancing competing priorities to achieve strategic outcomes.
• Deep understanding of risk management, compliance, and benefit realisation in large programs.
• A strong sense of purpose and alignment with Uniting's mission of social impact and community care.

Highly Regarded

• Experience in aged care, healthcare, or other regulated industries.
• Demonstrated success in reducing enterprise risk or achieving compliance outcomes.
• Experience in the not-for-profit or community services sector.

What We Offer You

• A rewarding career with a leading human services organisation.
• Up to $18,550 NFP salary packaging available.
• Access to our U rewards program with exclusive discounts.
• Affordable access to Fitness Passport— discounted gym memberships to support your best life.
• A supportive and inclusive and collaborative work environment.
• Opportunities for professional growth.
• Purchase of additional leave.

How to apply:
Submit your CV and a brief cover letter highlighting why this role appeals to you - Applications reviewed upon receipt.

For all questions, please don't hesitate to contact
Fabio Ioviero
via email at

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Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Empowered by diversity
At Uniting, inclusion isn't just something we value – it's how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.