Front Office

We are looking for a Casual Front Office Reservation Receptionist to work with a talented team, who is truly passionate about delivering outstanding customer service. If you are a professional who can handle a fast paced and high-volume environment, then we want to hear from you The ideal candidate will have that certain spark that guests love and look forward to seeing every day, someone that is passionate about ensuring an exceptional experience for everyone.

Role would suit someone looking for during school hours work. Mature age motivated person will also be considered.

The Role

• As an integral member of the customer care team, you will be responsible for a range of duties across many facets of the visitor's experience.

• The customer care team play a vital role in welcoming guests to our properties, front-of-house booking management, general administration, and other duties in line with providing quality services and experiences in a happy, clean, and safe environment.

• Must be available over a 7-day rotating roster inclusive of nights, weekends & public holidays as required.

• A driver's licence and vehicle are essential to the role.

• Your role is critical to the success of the business, and you are responsible for creating a memorable guest experience, by providing the highest level of service which is courteous and professional.

• Your role will require assisting guests making reservations and interacting and helping in house guests with anything they need to the highest of standards.

• You will accommodate all guest requests in a timely fashion and actively seek opportunities to build rapport with guests to create a memorable experience.

• You will take responsibility for a variety of front office tasks, ensuring that ourstandards are consistently delivered.

Advantages for this role:

• Excellent communication skills with the ability to actively interact with guests.

• Willingness to work weekends, public holidays, and hours outside normal business hours.

• Available for an immediate start.

• Basic IT skills, including but not limited to Excel, Word, Outlook and RMS.

Initial and ongoing training will be provided.

If you would like the opportunity to be part of the team, please send your resume to