Refrigeration & Commissioning Product Manager

5 days ago

Epping, Victoria, Australia Caeli Group Pty Ltd Full time $150,000 - $180,000 per year

We are seeking an experienced and highly skilled Refrigeration & Commissioning Product Manager to lead our refrigeration and electrical division. This role is ideal for someone with a strong background in air-conditioning systems, refrigeration mechanics, and commissioning, combined with excellent leadership and problem-solving skills. Location Northern Suburbs Industrial

Requirements

The ideal candidate will have a proven track record across both electrical and refrigeration fields in air-conditioning and related equipment.

  • Hands-on and comfortable working with engineers, tradespeople, and customers.
  • Licensed and/or experienced refrigeration mechanic with strong knowledge of commissioning.
  • Proficiency in charging and superheat requirements with R410a & R32 refrigerants.
  • Experience in inverter compressor systems (setup, fault-finding, commissioning).
  • Restricted electrical licence with strong electrical testing and fault-finding abilities.
  • Ability to manage and motivate a team, ensuring high standards of performance.
  • Qualified and experienced to carry out on-site service work locally and interstate, or coordinate and oversee contractors where required.
  • Excellent communicator with strong customer service and technical support skills.
  • Willingness to provide remote technical support (phone/video).

Optional additions for stronger appeal:

  • Familiarity with HVAC controls and BMS systems (advantageous).
  • Experience with factory testing, QA/QC procedures, and compliance with Australian Standards.
  • Strong reporting and documentation skills.

Key Responsibilities

1. Division & Team Leadership

  • Manage daily operations of the refrigeration and electrical division.
  • Work with engineering on electrical and refrigeration design improvements.
  • Coordinate with purchasing to ensure correct materials and components are available.
  • Oversee and optimise production and commissioning processes.

2. After-Sales Support & Customer Service

  • Provide technical support to installing contractors.
  • Handle warranty and service advice.
  • Attend sites when required (local and interstate).

3. Continuous Improvement & Product Development

  • Drive product improvements in design, reliability, and efficiency.
  • Provide feedback to management on performance and customer needs.
  • Support R&D efforts with real-world commissioning insights.

Specific Duties

  • Supervise the installation of refrigeration and electrical systems.
  • Commission equipment in the factory, including live electrical testing.
  • Conduct quality control and operational checks.
  • Provide troubleshooting advice to contractors.
  • Undertake on-site analysis and resolution of technical issues.

Salary & Benefits

  • $150,000 – $180,000 + Super (commensurate with qualifications & experience).
  • Opportunity to grow with a rapidly expanding Australian HVAC manufacturer.
  • Chance to lead innovation in sustainable and energy-efficient air-conditioning technology.
  • Supportive team culture with long-term career development opportunities.

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