Refrigeration & Commissioning Product Manager
4 days ago
We are seeking an experienced and highly skilled Refrigeration & Commissioning Product Manager to lead our refrigeration and electrical division. This role is ideal for someone with a strong background in air-conditioning systems, refrigeration mechanics, and commissioning, combined with excellent leadership and problem-solving skills. Location Northern Suburbs Industrial
Requirements
The ideal candidate will have a proven track record across both electrical and refrigeration fields in air-conditioning and related equipment.
- Hands-on and comfortable working with engineers, tradespeople, and customers.
- Licensed and/or experienced refrigeration mechanic with strong knowledge of commissioning.
- Proficiency in charging and superheat requirements with R410a & R32 refrigerants.
- Experience in inverter compressor systems (setup, fault-finding, commissioning).
- Restricted electrical licence with strong electrical testing and fault-finding abilities.
- Ability to manage and motivate a team, ensuring high standards of performance.
- Qualified and experienced to carry out on-site service work locally and interstate, or coordinate and oversee contractors where required.
- Excellent communicator with strong customer service and technical support skills.
- Willingness to provide remote technical support (phone/video).
Optional additions for stronger appeal:
- Familiarity with HVAC controls and BMS systems (advantageous).
- Experience with factory testing, QA/QC procedures, and compliance with Australian Standards.
- Strong reporting and documentation skills.
Key Responsibilities
1. Division & Team Leadership
- Manage daily operations of the refrigeration and electrical division.
- Work with engineering on electrical and refrigeration design improvements.
- Coordinate with purchasing to ensure correct materials and components are available.
- Oversee and optimise production and commissioning processes.
2. After-Sales Support & Customer Service
- Provide technical support to installing contractors.
- Handle warranty and service advice.
- Attend sites when required (local and interstate).
3. Continuous Improvement & Product Development
- Drive product improvements in design, reliability, and efficiency.
- Provide feedback to management on performance and customer needs.
- Support R&D efforts with real-world commissioning insights.
Specific Duties
- Supervise the installation of refrigeration and electrical systems.
- Commission equipment in the factory, including live electrical testing.
- Conduct quality control and operational checks.
- Provide troubleshooting advice to contractors.
- Undertake on-site analysis and resolution of technical issues.
Salary & Benefits
- $150,000 – $180,000 + Super (commensurate with qualifications & experience).
- Opportunity to grow with a rapidly expanding Australian HVAC manufacturer.
- Chance to lead innovation in sustainable and energy-efficient air-conditioning technology.
- Supportive team culture with long-term career development opportunities.
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