Human Resources Assistant and Health Receptionist

Exciting Opportunity: HR Assistant/Health Receptionist Wanted

Position: 1 x Full Time or Part Time Human Resources Assistant and Health Receptionist

Location: Lowood

Remuneration: $25.74 – $31.19 per hour. Renumeration for the position will be based on previous experience.

Closing date for applications: Applications will be reviewed on a rolling basis. Apply now to secure your spot.

Healthy Lifestyles Australia is on the lookout for a motivated and dedicated Human Resources Assistant and Receptionist to join our friendly, supportive administration team based in Lowood. If you have experience in human resources, allied health or medical administration, we'd love to hear from you

About Us:

Healthy Lifestyles Australia has been a trusted provider of dietetic, exercise physiology, and diabetes education services across Queensland for 17 years. Specialising in chronic disease management and prevention, we also assist with a wide range of other healthcare services including aged care consultations, Insurance and Workcover, and support for NDIS and DVA patients. Our mission is to inspire positive lifestyle changes that reduce the burden of chronic diseases. By combining evidence-based practices with a focus on holistic care, we're not just treating conditions, we're helping people live their best lives.

Why Join Us:

• Ongoing Professional Development: Benefit from weekly team catchups and quarterly professional development meetings with management, ensuring you're always at the top of your game.
• Leadership Opportunities: For those looking to take on more responsibility, we offer leadership roles within our team and across the organization.
• Annual Team Getaways: Take part in our annual team retreats These getaways are a great opportunity for networking, relaxation, and celebrating the collective success of our team.
• Celebrating Success Together: We believe in celebrating achievements and milestones as a team. From professional wins to personal celebrations, we make sure to recognize everyone's contributions.
• Work with a Purpose: Healthy Lifestyles Australia isn't just a job, it's a chance to be part of something that helps others. We're passionate about the work we do, and we know you will be too.

About The Role:

As a Human Resources Assistant and Health Receptionist, your role will be integral to supporting the administrative functions of Healthy Lifestyles Australia. This is a dynamic role where your responsibilities will be split between the two roles as required. You will play a key part in both the HR and Reception functions of the company. This position is full time or part time, with the two roles to be split approximately 2 days for HR and 1-3 days for Reception each week. It is based at our Head Office in Lowood.

Duties and Responsibilities:

• Provide Exceptional Reception Support: Answer phones professionally and courteously, ensuring patients and staff receive timely assistance and information. Address inquiries efficiently while maintaining a calm and welcoming environment.
• Coordinate Client Appointments: Manage client appointments using the Coreplus online booking system, ensuring all scheduling is accurate and up-to-date. Respond promptly to client requests and changes in their appointments.
• Handle High-Volume Call Environment: In a fast-paced reception environment, manage a high volume of incoming and outgoing calls each day. Be proactive in directing calls to the appropriate departments and responding to urgent client inquiries.
• Support Recruitment and Onboarding: Assist with recruitment and selection processes, including posting job ads, scheduling interviews, and coordinating with hiring managers. Manage the onboarding process for new employees, ensuring a smooth transition into the company.
• Maintain Personnel Records: Ensure the Personnel Files database is up to date and in compliance with company policies. Manage confidential employee information and track staff certifications, training, and other important documentation.
• Oversee Staff Inductions: Onboard new staff members by preparing induction materials, scheduling training sessions, and ensuring all new hires are introduced to company policies and procedures.
• Assist with Training and Development: Provide administrative support within the training and development department by scheduling training sessions, tracking completion of mandatory courses, and assisting with the implementation of ongoing professional development programs.
• Ensure Compliance and Confidentiality: Maintain confidentiality of all sensitive personnel and patient information, adhering to privacy and compliance standards. Assist in ensuring that company policies, including those related to recruitment and employee management, are followed.
• Monitor and Report on HR Metrics: Assist in tracking key HR metrics (e.g., recruitment timelines, staff training completion, turnover rates) and assist with reporting these metrics to management for decision-making.
• Assist in Policy Development and Review: Work with senior leadership to review and update company policies, ensuring they are aligned with current best practices and regulations. Ensure all staff are aware of and follow any new or updated policies.

Skills and Experience:

• Interpersonal and communication skills and resilience to work in a fast-paced, evolving environment.
• Strong time management and the ability to work independently.
• Qualifications in human resources, business administration or medical reception (highly regarded but not essential).
• Strong proficiency with Microsoft Office Suite and cloud share systems.
• Familiarity with appointment booking and management systems.
• Competent typing skills (40+ words per minute) and good computer literacy.
• Current Valid Police Check (or willingness to obtain).

To Apply:

Are you a motivated person looking for a role where your work truly makes a difference? If this sounds like the opportunity you've been waiting for, we want to hear from you Apply with your resume and cover letter (addressed to Lea McFadzen, HR Assistant) and take the first step toward joining a team that is committed to making a difference. For further information, feel free to contact us on or email Please note that only successful applicants will be contacted.

Job Types: Full-time, Part-time

Pay: $25.74 – $31.19 per hour

Work Location: In person