Front of House

About Us

GURNER Wellness Group

The GURNER Wellness Group is a global leader in luxury, integrative wellness, and preventative healthcare, driving transformative experiences that empower individuals to live their ultimate life. The purpose of our enriched communities is to inspire human connection, elevated living, and personal transformation.

Our clubs offer community, connection, mindfulness, movement, strength, fitness, recovery, nutrition, and personal care. They combine ancient wisdom and scientific findings to create truly special spaces dedicated to anti-aging, wellness, recovery, and transformation.

Our Team

We're a team of proud and passionate individuals, united by a shared commitment to crafting excellence at every level. Our culture is dynamic, agile, and innovative, encouraging each other to strive for their personal best, while fostering an environment of fun, empathy, and support. We understand the power of unity, recognising that when like-minded individuals unite around shared values, magic can truly happen. We're constantly seeking individuals who will seamlessly integrate into our family, add value, and help propel our business to new heights.

The Position (Full Time & Casual opportunities available).

Probably the most loved team member in the club, you will brighten everyone's day with your exceptional hospitality skills and warm, positive, engaging and professional manner.

As a member of the esteemed Front of House team , you will be responsible for taking orders, barista services, making smoothies, floor service, cleaning and general administration duties.

This role is a key component of the Saint Haven member experience.

Your main responsibilities will include:

• Juggling multiple tasks in a fast past environment.
• Hospitality services such as service of food, coffee, tea and other beverages
• Use emotional intelligence and attentiveness to deliver a 6-star service experience to Saint Haven members and guests.
• Proactively suggest food and beverage offerings with a professional and friendly demeanour to enhance their experience.
• Assisting Saint Haven members and guests with questions around those food and beverage offerings
• Educating members on the broad array of Saint Haven offerings that we deliver, to inspire them to become even more vital and well
• Understanding member preferences and anticipating needs
• Always presenting yourself in a clean and tidy manner
• Working through daily checklists to ensure all areas of responsibility are clean and looking to the expected standard
• Developing cohesive working relationships with your teammates and peers
• Oversee and assist with general cleanliness and tidiness of the restaurant
• Creating a positive atmosphere for members and guests
• Completing opening and closing tasks

What You Bring

• Proven experience working in the hospitality industry
• A genuine warmth and welcoming demeanor that makes guests feel valued and cared for
• Strong attention to detail with a commitment to maintaining cleanliness, comfort, and an inviting atmosphere
• Clear and confident communication skills, ensuring smooth and friendly interactions
• Flexibility to work early mornings, evenings, and weekends as needed
• A passion for continuous learning and a heartfelt dedication to health and wellbeing

Team Perks

• Special team member prices at our Organic Wholefoods restaurant and all GURNER Group hospitality venues

• Discounted rates on massages and IV therapies (conditions apply)

• Access to an Employee Assistance Program (EAP)

• After 6 months, access to an exclusive team membership at the club so you can enjoy the incredible facilities too