Rostering Officer

1 week ago

Mackay, Queensland, Australia Hays Full time $70,000 - $120,000 per year

Your new company

This well-established aged care provider is committed to delivering high-quality, person-centred care to residents in a safe, supportive, and respectful environment. With a strong focus on community values, the organisation fosters a culture of compassion, professionalism, and continuous improvement.

Your new role

  • Preparation of fortnightly rosters to ensure all areas of the organisation are covered
  • Maintenance of master roster
  • Assistance with the implementation of the new roster platform
  • Data entry of roster changes
  • Answer sick calls and arrange shift replacements where necessary
  • Cross-checking of timesheets against rosters to ensure correct payment of rostered hours
  • Liaise with the on-call roster team - Observes and respects staff privacy
  • Maintains staff availability register, in conjunction with the on-call roster team
  • Maintains knowledge of all current Workplace Agreements, including the EBA's and the SCHADS Award
  • Ad hoc admin tasks as required
  • Provide relief of reception duties
  • Any other duties as directed by Management

What you'll need to succeed

  • Excellent organisational and time management skills to handle complex rosters and meet deadlines.
  • Strong attention to detail for accurate data entry, timesheet verification, and compliance with awards.
  • Effective communication skills to liaise with staff, management, and external stakeholders.
  • Proficiency in rostering and payroll systems, along with Microsoft Office applications.
  • Problem-solving ability to manage last-minute changes, sick calls, and shift replacements.
  • Knowledge of workplace agreements and awards, such as EBAs and the SCHADS Award
  • 3+ years admin experience

What you'll get in return

Join an esteemed organisation as a rostering officer in Mackay, QLD, offering an attractive rate of $36.00 per hour plus super and penalties. This role is a contracted position through Hays, offering full-time hours Monday to Friday.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Rebecca Homewood on or email Rebecca on

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 # Rebecca Homewood

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