Business Support Officer

 

Sydney

Strategy & Urban Analytics/Strategy & Urban Analytics/Strategic Development & Engagement

Full Time/Term Contract up to May 2026

$98,481 - $111,736 per annum plus superannuation

Caring for our city, creating a future for all

Our people are passionate about their communities and connected to their teams. They're motivated by our genuine commitment to diversity and inclusion, and our clear, compelling plan for our global city: Sustainable Sydney 2030 – 2050 Continuing the Vision. 

Be part of a purpose-led organisation with care at its core. You'll make a difference by acting in the best interests of our communities and city. Be better together with collaborative and inclusive partnerships. Embrace possibilities and be open to new ideas and creating bold solutions. 

About the role

Are you a positive and competent administrator who thrives in fast-paced, collaborative environments? We are looking for a proactive Business Support Officer to support our Strategy & Urban Analytics team. You will help drive effectiveness and efficiencies across a range of key projects and services. 

As part of a passionate team committed to community outcomes, you'll provide a wide range of support, from day-to-day organisation to high-level administrative and financial support. You will help manage priorities across a range of teams  and contribute to advancing strategic initiatives. 

Key responsibilities: 

• provide financial admin support including purchase orders, invoices and reporting 
• deliver high-quality admin support across divisional teams 
• assist in coordinating events, activities and stakeholder communications 
• support internal projects that drive improved outcomes and customer experience 
• flexibly supplement team capacity as business needs arise. 

What we're looking for: 

• experience in a similar role in a fast-paced, service-focused environment 
• strong communication and interpersonal skills 
• ability to manage competing priorities and meet deadlines 
• high-level skills in Microsoft Office (Outlook, Word, Excel) 
• experience preparing reports, presentations and professional correspondence 
• flexible, discreet and confident working across multiple teams 
• knowledge of records management systems (e.g. TRIM/Content Manager) is a plus. 

Join a team that values community, collaboration and continuous improvement.

Download position description. 

This role has the option of a rostered day off each month, known as a 19-day month.  

The recommended applicant must complete a pre-employment health declaration and a criminal history check. 

Applications must be submitted online by 11:59pm, Tuesday 16th September 2025

For more information, contact Cathy Coleman, Recruitment Partner, at

What we can offer you

You'll work with passionate, welcoming and supportive people who care for our communities and create a future for all.

Flexible working

• 3 days of care and cultural leave each year for health and wellbeing activities, cultural and religious days or events of significance 
• Collaborative approach to flexible working
• City centre head office, with many public transport options.

Professional development

• Leadership and management development program
• Further education program providing reimbursement of course fees, and study and exam leave
• Opportunity to attend external courses and conferences
• Long service and employee recognition awards
• Employee assistance program offering free, confidential counselling

Supporting families

• 26 weeks paid parental leave and 6 weeks paid partner leave
• Paid and unpaid adoption and long-term fostering leave
• Paid superannuation for up to 52 weeks of parental leave
• Part-time and job-sharing options available
• Supportive return-to-work environment

Inclusive culture

• Recognised as an Inclusive Employer by the Diversity Council of Australia
• Active employee networks including City Women, City Pride, DiverseCity and Aboriginal and Torres Strait Islander network
• Recognised family inclusive workplace
• Veteran employment supporter

Find out why a career at the City of Sydney might be right for you.

How to apply

We welcome candidates from all backgrounds in a workplace as diverse as our communities. We're passionate about gender balance, with an executive team two-thirds female and half of leadership roles held by women. 

All applicants, including Aboriginal and Torres Strait Islander peoples, people with disability, veterans and people of diverse sexualities and genders, are encouraged to join us. 

We're a disability confident recruiter. If you identify as a person with disability and require support for your application or the recruitment process, contact us at   or

Select 'apply now' to submit your resume and selection criteria.

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