Business Support Officer

• Hybrid work environment
• Max term contract (12 months)
• Play an important part shaping the future of our iconic Australian institution

About the role

We are seeking a highly organised and proactive person to support two Deputy Heads within the Risk Management Department. This role goes beyond traditional administrative support, offering the opportunity to contribute to business operations, stakeholder engagement, and strategic coordination across the division. The ideal candidate will bring a strong understanding of business processes and thrive in a dynamic, fast-paced environment.

About the role

Executive & Operational Support

• Manage complex calendars, including scheduling meetings, resolving conflicts, and ensuring optimal time management
• Monitor and manage inboxes, prioritising emails, drafting responses, and flagging urgent matters
• Coordinate domestic and international travel arrangements, including flights, accommodation, visas, and itineraries
• Prepare and process expense reports in a timely and accurate manner
• Support meeting preparation including agendas, briefing materials, and minutes
• Liaise with internal and external stakeholders on behalf of the Deputy Heads
• Assist with project tracking, reporting, and follow-ups, contributing to operational efficiency and delivery
• Provide support in coordinating divisional initiatives, business reviews, and reporting cycles

Administrative & Cross-Functional Coordination

• Maintain confidentiality and handle sensitive information with discretion
• Ensure timely submission of approvals, reports, and other documentation
• Collaborate with teams across Risk and other business units to support cross-functional activities
• Assist with onboarding of new team members and coordination of team communications
• Work closely with the Chief Risk Officer's Executive Assistant and other EAs across the organisation to ensure seamless stakeholder engagement and alignment on priorities

About you

• Proven experience as an Executive Assistant or Business Operations Coordinator supporting senior leaders (5 years+)
• Strong organisational and time management skills with attention to detail
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and other relevant tools
• Ability to work independently and collaboratively in a dynamic environment
• Experience in financial services, risk management, or business operations is highly desirable

Be More
Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.

Why RBA?
The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community. We are committed to making the recruitment process fair and equitable for all our candidates.