Patient Services Officer

3 days ago

Northern QLD, Australia Townsville Hospital and Health Service Full time $90,000 - $175,000 per year

About your employer

Clinical Excellence

The Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised clinical expertise. As a leading tertiary and referral service, we foster continuous professional development, allowing staff to work on complex cases, engage with multidisciplinary teams, and contribute to innovative healthcare solutions.

Career Growth and Development

We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).

Supportive Workplace Culture and Regional Advantage

A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.

Work/Life Balance and Lifestyle Benefits

Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.

Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

  • Salary range: $ $43.16 p.h. (AO3)
  • 4 to 6 weeks annual leave with 14%-17.5% loading
  • 12.75% employer contribution to superannuation
  • Plus great Salary Sacrificing options

About your opportunity

This role delivers exceptional person-centred service to patients, their families, and the public. As a collaborative member of the administrative team, you'll provide quality support to achieve high standards in both organisational and patient-focused outcomes. Your contribution helps create an exceptional workplace by consistently aligning behaviours with our organisational values.

Please refer to the Role Description for further details.

Interested

Enquiries: Courtney Cronin on

Apply ONLINE:

Applications close: 02/09/2025

Unsolicited resumes from recruitment agencies will not be accepted.

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