Sales Support Administrator

4 days ago

Homebush, New South Wales, Australia 28ca393c-d51b-4c9e-9d44-0d963b822f4e Full time $40,000 - $60,000 per year

Ayonz is an Australian based service solution provider, that supplies and develops Consumer lifestyle products for Australia's leading retailers.

As our business continues to grow, we are looking for a new team member to join our business in the role of a Sales Support Administrator.

The role will be supporting our sales team in helping meet the requirements of our customers in a timely and effective manner. As an individual you will need to be highly organised, motivated and have a collaborative approach to working with a team.

We strive to foster a positive and supportive workplace culture where everyone can thrive and reach their full potential, we believe in the power of teamwork and collaboration.

Qualifications & Experience

  • Strong/Advanced Excel skills.
  • Attention to detail.
  • Strong communication skills and interpersonal skills.
  • Great telephone manner.
  • A can-do attitude.
  • Ability to work well under pressure.

Tasks & Responsibilities

  • Maintaining and providing exceptional customer service.
  • Maintain and build relationships with suppliers and customers.
  • Develop a deep understanding of the company's products and services, to effectively assist customers and provide accurate information.
  • Coordinate with other departments, such as logistics and accounts to ensure timely delivery of orders.
  • Assist in managing sales quotes for customers as well as managing new customer enquiries.
  • Document Control - General admin duties including, maintaining quote resources, templates, and forms.
  • Provide internal support to the wider sales team.
  • Daily Management of Order Processing / Order checking – Engaging with the Sales, Team, Project Team and Accounts.
  • Maintain accurate records of customer interactions, quotes, and transactions.

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