Practitioner Education Consultant and Territory Manager

REPORTING TO:
Commercial Manager

LOCATION:
Wellington and New Zealand South Island

ABOUT US

Biome Australia is an ASX listed (BIO) B Corp-certified company dedicated to preventing disease and improving health outcomes and quality of life. Our flagship brand, Activated Probiotics is a global leader in practitioner-only precision probiotics. Our 18 probiotic formulations are clinically trialled to provide positive health outcomes in specific areas such as vaginal health, mental health, oral health, asthma, eczema, acne, and IBS. Since its inception in 2018, Biome Australia has expanded to New Zealand, the UK, Ireland and Canada. We are looking for a passionate and dynamic individual to join our growing New Zealand team as Practitioner Education Consultant & Territory Manager.

ABOUT THE ROLE

Activated Probiotics has built an international reputation for delivering the highest quality education on probiotic science and research. As a Practitioner Education Consultant (PEC) and Territory Manager, you will serve as the face of the Activated Probiotic brand within and around Wellington, and the south island. Your primary charge will be to develop and deliver professional product training to healthcare practitioners such as pharmacists, naturopaths, physicians, nurses, and nutritionists/dieticians. You will be a key contributor to our brand growth and development strategy by providing the highest quality education and customer service to existing and prospective accounts within your territory.

ABOUT YOUR TEAM

This position reports directly to the Commercial Manager and Director of Education, who are based out of our home office on Wurundjeri land, in Melbourne, Australia. You will also be an integral part of a dynamic and growing team of over 20 international PECs, based across three continents.

RESPONSIBILITIES

• Proactively identify, nurture, and manage Activated Probiotics brand advocates across the integrative pharmacy and health practitioner channels to secure their engagement and recommendation of the Activated Probiotics range
• Perform brand and product training within your territory, maintaining Activated Probiotics' reputation for educational excellence
• Monitor brand success and awareness within territory
• Manage call cycles across accounts to ensure KPIs are met
• Liaise with local distributor reps to support Activated Probiotics education and brand awareness
• Attend educational and other evening meetings that are considered part of daily activities
• Develop an in-depth understanding of Activated Probiotics practitioner compliance guidelines and advise Commercial Manager on non-compliant accounts
• Ensure appropriate care for all company assets, such as educational IP
• Represent the Activated Probiotics brand in a professional, trustworthy and knowledgeable manner at all times
• Ensure that all activities comply with legal, ethical, and regulatory standards

REQUIRED EXPERIENCE AND SKILLS

• Minimum 3 years of territory management experience in an account manager or similar role within the healthcare sector
• Excellent knowledge of human physiology
• Confidence in providing highly technical science education to diverse audiences
• Exceptional ability to build and nurture professional relationships
• Exceptional verbal and written communication skills
• Proficiency in G-Suite (required) and NetSuite or equivalent CRM (preferred)
• Valid New Zealand driver's license and vehicle

PREFERRED QUALIFICATIONS

• Healthcare practitioner (e.g., naturopath, pharmacist, nurse)
• Knowledge and passion for microbiome science

WHAT WE OFFER

As a certified B-corporation, we believe that business can be a force for good. Our commitment to social responsibility and environmental sustainability permeates through our business values and company culture. In addition to a competitive salary, you can look forward to a friendly and inclusive workplace with a fun and family-like culture. We are deeply committed to supporting our team members and providing ongoing opportunities within our fast-growing company.

APPLICATION DETAILS

Biome Australia is an equal opportunity employer. Applicants of all genres, ethnicities, ages and backgrounds are encouraged to apply. Please submit your application with the subject line "Practitioner Education Consultant & Territory Manager (New Zealand)" along with your CV/Resume and cover letter to

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