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Medical Admin/Clerical Staff
2 weeks ago
About the role
Our Little Hearts Paediatric Cardiology is seeking a dedicated and experienced Medical Admin/Clerical Staff to join our team in our Montgomery Street, Kogarah location. This part-time opportunity is an integral part of our healthcare organisation, providing administrative and clerical support to ensure the smooth running of our paediatric cardiology practice.
Part-time position working 20-25 hours per week, Monday to Friday
What you'll be doing
- Providing exceptional customer service to patients and their families
- Scheduling and managing patient appointments efficiently and holistically whilst maintaining professionalism with families.
- Maintaining accurate medical records and patient documentation, and management of patient correspondence.
- Assisting with medical billing and insurance claims processing
- Organising and coordinating internal and external communications
- Providing general administrative support to the clinical team
- Ensure that the clinic including the staff and clinic areas remain tidy - specifically is clean, tidy and patient friendly.
- Responsible for ordering practice stationary and other medical and clinical supplies.
What we're looking for
- Demonstrated experience in a medical or healthcare administrative role
- Minimum 2 years demonstrated experience in a medical or healthcare administrative role
- Understand and practice person-centred care
- Strong interpersonal and communication skills, with the ability to empathise with patients
- Excellent organisational and time management skills
- Proficiency in medical terminology and data entry
- Ability to work collaboratively within a team environment
- High level of attention to detail and accuracy
- Actively participate in quality improvement activities.
- Strong computer literacy skills, including experience in Microsoft Office and other relevant practice software.
- Experience with Medical Director, Best Practice, or similar practice management software essential
- Must have full working rights in Australia
Key Challenges
Time management and management of competing priorities.
A busy and dynamic clinical environment that requires timely and accurate escalation of issues.
Sensitive and effective communication with patients, clinicians, carers and families, ensuring patient first and foremost principles are maintained.
What we offer
At Our Little Hearts Paediatric Cardiology, we are committed to providing a supportive, positive and friendly work environment. We offer competitive remuneration and opportunities for professional development. If you have a passion for healthcare and a desire to make a difference in the lives of children, we encourage you to apply for this exciting opportunity.
About us
Our Little Hearts Paediatric Cardiology is a specialised cardiac care centre for infants and children. We are dedicated to providing the highest quality of care and support to our patients and their families. Our mission is to improve the lives of children with heart conditions and to advance the field of paediatric cardiology through research and innovation.
Apply now to join our team and be part of our mission to deliver exceptional healthcare to the children in our community.
