Sales Assistant

2 weeks ago

Ferntree Gully, Victoria, Australia MAYS GEMS PTY LTD Full time $25,000 - $50,000 per year

Join our team at MAYS GEMS – a boutique jewellery business specialising in jade and natural gemstones. With a beautiful showroom in Ferntree Gully and a growing online store, we're looking for a reliable, creative, and detail-oriented Sales Assistant / Office Administrator to help support our day-to-day retail and eCommerce operations.

This is a part-time position with the potential to become full-time for the right person.

Key Responsibilities

  • Packing and dispatching online orders with care and accuracy
  • Answering customer enquiries via phone, email, and live chat
  • Assisting walk-in customers at our showroom with product selection
  • Crafting simple jewellery items (training provided)
  • Creating and posting engaging content on social media
  • Supporting marketing efforts including email newsletters and promotions
  • General office tasks and admin support as required

What We're Looking For

  • Past experience in customer service or retail
  • Confident using computers and composing professional emails
  • Comfortable using social media (Instagram, Facebook, etc.)
  • Excellent communication skills and high attention to detail
  • Positive attitude and ability to multitask in a small business environment

Even Better If You Have Experience With:

  • Shopify or other eCommerce platforms (order processing, product listings)
  • Product photography or photo editing for web/social use
  • Email marketing tools (Klaviyo, Mailchimp, or similar)
  • Online fulfillment systems like Australia Post MyPost or DHL Express
  • Jewellery making skills, crystal knowledge, or interest in holistic healing

Who You Are

You're friendly, approachable, and genuinely enjoy helping others. You're organised, reliable, and take pride in presenting work neatly and accurately. Whether packing a beautiful order, replying to a customer, or creating a social media post — you do it with care and attention. You're also curious, creative, and open to learning new skills. Most importantly, you're trustworthy and respectful when handling valuable items.

Pay: $25 per hour
Location: On-site in Ferntree Gully (Melbourne)

Be part of a small, supportive team that values quality craftsmanship, creativity, and meaningful customer connections. We look forward to hearing from you

Job Type: Part-time

Pay: $25.00 per hour

Expected hours: 24 per week

Schedule:

  • 8 hour shift

Work Authorisation:

  • Australia (Required)

Work Location: In person

Expected Start Date: 14/07/2025

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