Clinician - Mental Health Triage

Reference Number: 768   

Job Title: Triage Clinician 
Employment Type: Permanent Full Time

Hours per Fortnight: 80

Location: Graham Street Campus, Shepparton 

Closing on: 28/11/2025

Salary Range: $99,605 - $127,870

International candidates encouraged to apply ANZCO 254422, 252411, 272511, 272311

About GV Health – Mental Health Services:

Our skilled and committed team of Mental Health professionals provide an innovative range of services for individuals suffering from, or at risk of, serious mental health problems requiring short and long-term treatment and support. Our comprehensive service is offered across the municipalities of Mitchell, Murrindindi, Strathbogie, Greater Shepparton and Moira regions.

Our multidisciplinary professionals are from an array of backgrounds and disciplines and work across a range of settings and services including:

• Adult Mental Health
• Community Mental Health
• Acute Adult Inpatient Unit - Wanyarra
• Aged Persons Mental Health
• Child and Youth Mental Health

Click HERE to find out more information about GV Health and our services.

Click HERE to find out more from our staff about a career and lifestyle at GV Health.

Click HERE to express your interest in upcoming mental health careers

About the role:

The Enhanced Triage Service is a telephone-based triage service and is one of two entry points into the Mental Health Program- the other being the PACER (Police, Ambulance and Clinical Emergency Response) clinician. As such it is crucial to the referral process across all sites where a Mental Health Assessment is required. It includes all referrals into the Adult, Child and Adolescent (CAMHS) Aged Mental Health Service and all other programs in Mental Health.

This position is integral to ensuring that the program runs in an efficient manner. This position is critical in the initial engagement and development of successful relationships with clients to ensure they have access to appropriate treatment and advice.

Triage is the first important step in the recovery process. The Triage Clinician is key to providing high quality, evidence-based screening and assessment overnight to assist clients to address their mental health concerns and contribute to the prevention and reduction of mental health symptoms. This program is essential to the Mental Health Program and the services it offers patients, carers, services and the wider community.

The selection requirements that need to be demonstrated are:

• Understand and demonstrate the application of the Mental health triage scale to scenarios as well as the development of management plans that reflect the risk and safety plans along with appropriate referral pathways
• Work independently and under pressure  
• High level of skills that reflect clear written and verbal communication 
• Have sound conflict resolution skills  
• Have a client centred approach whilst practicing the values of the hospital on a daily basis 
• Participate in continuous quality improvement activities

Position Description: HERE

Why Work at GV Health? 

• Generous salary packaging, subsidised staff parking and discounted leisure memberships
• Flexible work practices and options to purchase additional leave to support work/life balance
• Paid parental leave
• Professional development and study leave to help reach your learning and career goals
• A confidential employee assistance program (EAP) for you and your loved ones
• Social club membership offering a range of events, functions and local community discount
• Our CREATE Outstanding monthly, bi-monthly and annual reward and recognition program

GV Health is an equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and linguistically diverse backgrounds are encouraged. GV Health has zero tolerance of abuse, bullying and harassment and discrimination in all forms, and is committed to the safety, protection and wellbeing of all children.

Pre-employment screening checks may be required, including but not limited to; Working with Children's Check (WWCC), National Disability Insurance Scheme (NDIS) Worker Screening, International and National Police Checks, Aged Care Statutory Declaration, Visas and valid working rights in Australia, immunisations as mandated by Department of Health. Further details of pre-employment requirements are provided in the Position Description and to successful candidates, or upon request. 

GV Health reserves the right to vary pre-employment screening from time to time and as directed by legislation and operational requirements. 

Recruitment agencies should note that GV Health does not accept agency resumes. GV Health is not responsible for any fees related to any unsolicited resumes submitted by Recruitment Agencies.