Sales Specialist
2 days ago
Company Description
For over 30 years, Total Tools has been the trusted destination for high-quality professional tools and expert advice, making it the go-to store for tradespeople across Australia. With more than 120 stores and 2,000 team members nationwide, many of our locations are locally owned and operated. At Total Tools, we are committed to supporting our teams, offering meaningful career opportunities, and fostering a collaborative environment. Since joining the Metcash group in 2020, alongside other reputable brands, Total Tools continues to grow with a focus on empowering our team members and making a positive impact.
Role Description
This is a full-time, on-site position based in Echuca, VIC, for a Sales Specialist. The Sales Specialist will be responsible for providing exceptional customer service, actively engaging with customers to identify their needs, and recommending the best solutions. Responsibilities include achieving sales targets, maintaining merchandise presentation, and staying up-to-date with product knowledge. Additional duties may include inventory management, supporting team members, and contributing to a positive customer experience.
Qualifications
- Strong communication and interpersonal skills to effectively interact with customers and team members.
- Excellent customer service skills with the ability to build lasting customer relationships.
- Proven sales experience, with an understanding of sales techniques and the ability to meet or exceed targets.
- Experience with training, mentoring, or managing teams in a sales environment is advantageous.
- Ability to work collaboratively and contribute to achieving store goals.
- Strong organizational skills and attention to detail for inventory and merchandise management.
- A positive attitude, enthusiasm for tools and trade industries, and a willingness to learn.
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