Home Support Coordinator

1 day ago

Bendigo, Victoria, Australia Dhelkaya Health Full time $60,000 - $90,000 per year

Position Title: Home Support Coordinator

Classification: HS4

Salary per hour: $ superannuation + generous salary packaging option

Employment Type: Ongoing part-time 64 hours per fortnight

Award: Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement

Role Description

Are you passionate about delivering high-quality, person-centred support services in the community? We're looking for a dynamic and organised Home Care Coordinator to oversee the day-to-day delivery of our Community and In-home Support programs, including Home Support Workers and Social Support services.

As the Home Care Coordinator, you'll be responsible for ensuring a reliable and responsive customer experience through effective scheduling, coordination, and service recovery. You'll own the daily service plan, manage rostering and shift optimisation, and lead backfill and surge responses. Your work will directly support our mission to provide timely, compassionate, and consistent care to clients in their homes and communities.

This role does not hold clinical governance. All clinical decisions and escalations remain under the Clinical Care Coordinator.

About you

  • Tertiary qualifications in a health, community services or social services related discipline or related experience
  • Proven experience in service coordination, rostering, or operational leadership in community or aged care settings.
  • Strong organisational and problem-solving skills.
  • Excellent communication and collaboration abilities.
  • Commitment to person-centred care and service excellence.
  • Comfortable working in a fast-paced, dynamic environment.

Please refer to the relevant attached position description and address the key selection criteria on your cover letter when applying.

Culture and Benefits

Located a short drive from Bendigo and Melbourne, Heathcote is a renowned centre for its regional food and wine culture. Combined with its spectacular landscapes, unique forests and historic sites, this rural community provides a rich and diverse culture for all to enjoy.

  • Free on-site parking is available to all staff and visitors
  • Salary Packaging/Salary Sacrificing

  • Fitness Passport is available to all staff members across Heathcote Health. You and your family can sign up to unlimited access to more than 120 gyms, pools and fitness facilities on your program

  • All appointments are subject to a satisfactory police check, NDIS (if required) and compliance with Heathcote Health Vaccination Policy.

Heathcote Health is an inclusive employer and actively encourages and welcomes applications from Aboriginal and Torres Strait Islander people, people with disabilities, people from diverse cultural and linguistic backgrounds and mature-age people. We are committed to providing an environment that values diversity and supports employees to reach their full potential.

For further information about this position, please contact Gerry Canny - Community Services Nurse Unit Manager on

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