Medical Administrator

1 week ago

Canberra, ACT, Australia Wellvue Full time $77,000 - $84,000 per year

We're Wellvue, Queanbeyan-based and proud to be one of the few mental health telehealth platforms in Australia offering ongoing, psychiatrist- and psychologist-led care. We're growing fast, and we're focused on making care smoother for patients and clinicians alike.

We're now looking for a confident, capable medical administrator to join our friendly team and help us coordinate clinicians, manage systems, and support our clients.

What you'll do (but not limited to):

  • Oversee day-to-day admin: scheduling, billing, and patient coordination
  • Support clinicians - monitoring calendars, workloads and telehealth session support
  • Keep our operations running smoothly—no chaos
  • Ensure Medicare compliance and support process improvements
  • Resolve issues with compassion, care, and sound judgment
  • Help build a service where clinicians feel supported and patients feel safe

What you'll bring:

  • 2+ years of experience in medical or mental health admin
  • Calm, confident communication skills
  • Strong attention to detail and organisational habits
  • Familiarity with Medicare, healthcare systems, and privacy laws
  • Tech comfort—Halaxy or Coviu experience is a plus
  • Experience leading, training, or being the "go-to" in your previous team

What you'll get:

  • $35–$38/hr (equivalent to $77k–$84k plus super)
  • Full-time permanent role
  • Hybrid (3 days in the office and 2 days at home)
  • Gorgeous Queanbeyan Heritage office
  • Supportive, respectful culture with no shift work or weekend duties
  • A meaningful role in a growing, purpose-driven business

Bonus points if you:

  • Have worked in mental health, GP, or telehealth settings
  • Know how to make systems smarter, not just run them
  • Enjoy improving workflows and finding ways to make things operate even smoother

As Wellvue continues to grow, you'll play a vital part in shaping our services and making a real difference in people's lives.

To learn more about who we are and what we do, visit

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