
Medical Administrator
1 week ago
We're Wellvue, Queanbeyan-based and proud to be one of the few mental health telehealth platforms in Australia offering ongoing, psychiatrist- and psychologist-led care. We're growing fast, and we're focused on making care smoother for patients and clinicians alike.
We're now looking for a confident, capable medical administrator to join our friendly team and help us coordinate clinicians, manage systems, and support our clients.
What you'll do (but not limited to):
- Oversee day-to-day admin: scheduling, billing, and patient coordination
- Support clinicians - monitoring calendars, workloads and telehealth session support
- Keep our operations running smoothly—no chaos
- Ensure Medicare compliance and support process improvements
- Resolve issues with compassion, care, and sound judgment
- Help build a service where clinicians feel supported and patients feel safe
What you'll bring:
- 2+ years of experience in medical or mental health admin
- Calm, confident communication skills
- Strong attention to detail and organisational habits
- Familiarity with Medicare, healthcare systems, and privacy laws
- Tech comfort—Halaxy or Coviu experience is a plus
- Experience leading, training, or being the "go-to" in your previous team
What you'll get:
- $35–$38/hr (equivalent to $77k–$84k plus super)
- Full-time permanent role
- Hybrid (3 days in the office and 2 days at home)
- Gorgeous Queanbeyan Heritage office
- Supportive, respectful culture with no shift work or weekend duties
- A meaningful role in a growing, purpose-driven business
Bonus points if you:
- Have worked in mental health, GP, or telehealth settings
- Know how to make systems smarter, not just run them
- Enjoy improving workflows and finding ways to make things operate even smoother
As Wellvue continues to grow, you'll play a vital part in shaping our services and making a real difference in people's lives.
To learn more about who we are and what we do, visit
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