shift mentor/shift lead

SHIFT MENTOR/SHIFT LEAD SHERWOOD PROGRAM

Blacktown & Western Sydney Surrounding Areas

About Us

Pegasus Care is a privately owned Australian HR consulting company specialising in casual and permanent staffing solutions for the Community Services Sector. Since 2002, we have proudly supported organisations across Western Sydney and the Hunter Newcastle region by providing trained and dependable support staff when and where they are needed most.

With over 23 years of experience, we continue to partner with Government, Non-for Profit, and Private Organisations across the Disability, Mental Health, Youth, Children, NDIS, and /crisis /accommodation sectors. We are committed to delivering high quality staffing solutions.

We are looking for senior and experienced youth workers who can commit to regular hours on a rotating roster in permanent full time, permanent part time or casual employment, supporting children/young people who live in out of home care with varied care needs.

About The Role:

We are currently seeking experienced and motivated Shift Mentors / Team Leaders to join our team in supporting children and young people in Out of Home Care (OOHC). These positions are available on a permanent full-time, part-time, or casual basis, working across a rotating roster.

In this leadership role, you will work in close partnership with Program Managers and House Managers to support the day-to-day care of young people, while mentoring other carers to deliver trauma-informed, developmentally appropriate support.

The role is based on the Attachment, Self-Regulation, and Competency (ARC) trauma recovery framework and plays a vital part in helping children and young people heal, grow, and achieve their goals.

Key Responsibilities

• Lead and mentor a team of a carers to deliver therapeutic, person-centred care.

• Oversee the implementation of individualised care plans and routines.

• Function as a key contact in day-to-day operations, escalating issues where needed.

• Foster strong working relationships with children, families, and stakeholders

• Promote recovery, wellbeing, and life skill development in line with trauma-informed models.

What We are Looking For

You are a confident leader and experienced youth worker with a passion for supporting vulnerable children and young people. You are resilient, organised, and thrive in a team environment.

Ideally, you will have:

• Demonstrated experience in a leadership or mentoring role within youth and residential care.

• Strong understanding of trauma-informed practice and working across a continuum of need.

• Ability to motivate and support staff while ensuring quality care outcomes.

• Experience working with children and young people in OOHC or residential settings.

• Excellent written and verbal communication skills

• Cris management experience and sound decision-making under pressure

• Strong interpersonal and computer literacy skills

• Experience in mental health and disability settings (highly regarded)

Requirements:

• Diploma in Youth or Community Services or related field (e.g., educations, allied health, disability, community services, or human services)

• NSW Working with Children Check

• Evidence of Australian Working Rights

• National Police Check (Less than 12 months olds)

• NDIS Workers Screening Check

• Current NSW Drivers Licence

• Current First Aid / CPR Certificate

• The Required NDIS Modules

• 2 Relevant Reference Checks

Why Join Us?

This is a highly varied position that offers an enriching and rewarding experience for individuals who are committed to improving outcomes for vulnerable children and young people.

We Offer:

• Competitive hourly rate + penalties for shift work

• Ongoing professional development and training

• A supportive and experienced team environment

• Opportunities for career progression into leadership or specialist roles

• Meaningful work with real impact

How To Apply

If this sounds like the right opportunity for you, we would love to hear from you

Please apply via the link provided with your resume and a brief cover letter outlining how you meet the requirements for the role.

Job Types: Full-time, Part-time, Permanent, Casual

Pay: $46.69 per hour

Work Authorisation:

• Australia (Required)

Work Location: In person