Business Analyst

7 days ago

Sydney, New South Wales, Australia Whizdom Full time $90,000 - $120,000 per year

Business Analyst

About our client:

Our client is a leader in professional services and consulting, providing a wide range of services including strategy, consulting, technology and systems integration, and operations to a range of clients across Government, Financial Services, Utilities and more.

About the role:

We are looking for an Analyst who will play a crucial role in supporting and enhancing the Enterprise Product Catalogue (EPC) ecosystem. The Analyst will be the go-to person for over 1,100 users across Product Management, Legal, Risk, Audit, and Distribution teams. Ensuring compliance with regulatory obligations, such as the Design and Distribution Obligations (DDO), while maintaining system stability and driving continuous improvement.

Key Responsibilities:

  • Serve as the first point of contact for support on EPC and Objective Keystone platforms.
  • Resolve service requests and address production defects promptly.
  • Manage application incidents and ensure system stability across platforms.
  • Strong analytical skills to diagnose and resolve technical issues.
  • Proven ability to manage service requests.
  • Excellent stakeholder engagement and communication capabilities.
  • Familiarity with continuous improvement practices.

The successful candidate:

Candidates should be able to demonstrate the following skills:

  • A proactive problem-solver with a customer-focused mindset.
  • Comfortable working in a dynamic, cross-functional environment.
  • Experience in data analysis, UI/UX feedback, and logic or configuration changes.
  • Knowledge of SaaS platforms and Master Data Management tools.

What's on offer?

This contract is available for an initial 6-month term with likely extension on a long-term project.

Located in Sydney, this role offers a hybrid working arrangement.

How to Apply:

Please upload your resume to apply. We will be in touch with further instructions for suitably skilled candidates. Please note that you will be required to complete selection criteria to complete your application for this role.

Call George Wright on or email for any further information.

Candidates will need to be willing to undergo pre-employment screening checks which may include, ID and work rights, security clearance verification and any other client requested checks.

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