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Expression of Interest – Campus Support Supervisory Roles- Deakin University
2 weeks ago
- Team Leadership: First point of escalation after hours, ensuring consistency and accountability across the team.
- Rostering & Workforce Planning: Manage shift schedules, attendance tracking, and leave planning to ensure seamless campus support coverage.
- Training & Development: Identify training needs, facilitate upskilling, and promote a culture of continuous improvement.
- Compliance Oversight: Ensure all compliance requirements are met, including licensing, inductions, and ongoing training.
- Performance Management: Monitor and support team performance, provide feedback, and implement improvement plans as needed.
- Event Support: Act as a lead representative during key university events, managing operations and troubleshooting issues as they arise.
- Reporting: Prepare timely weekly and monthly reports for internal and client submission.
- Safety First: Promote and reinforce Zero Harm principles and lead internal audits for safe work practices.
- Employee Liaison: Be a trusted point of contact for team members, supporting employee wellbeing and facilitating communication with HR and internal stakeholders.
- Proven experience in managing and leading teams, preferably in a 24/7 operational or campus support environment.
- VIC Security Licence Unarmed & Crowd Control (required), Control Room & Monitoring (advantage).
- Current knowledge of work health and safety and risk management practices
- Knowledge of current industry standards and requirements
- Proven experience in emergency response procedures
- Excellent written and oral communication skills
- Previous experience in operation of systems within a Control Room environment (Integriti/Avigilon).
- High level of computer skills (including all Microsoft products)
- Working with Children's Check (Employee) - Required
- Current Victorian Driver's License
- Current Level 2 First Aid Certificate
- Excellent interpersonal and problem-solving skills, with the ability to remain calm under pressure.
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