Senior Manager, Network Services

Apply now Job no: 576411
Work type: Full-time
Location: Geelong - City
Categories: Management, Information Technology, Building and Property Services

• Based at our Geelong, Waterfront Campus + hybrid work arrangements
• Full-time and continuing

Benefits for working with us

At Deakin, we offer more than just a job — we offer a lifestyle. Across our campuses in Geelong, Melbourne, and regional Victoria, you'll find everything you need to thrive: on-site childcare, gyms, medical centres, cafes, accessible public transport, and convenient parking. Enjoy flexible working arrangements that support your work-life balance, generous leave entitlements including extended parental leave and the option to purchase additional time off, plus a wide range of staff discounts on travel and more. Our health and wellbeing services, ongoing professional development opportunities, and inclusive, supportive culture make Deakin a place where you can grow — whether you're working remotely or immersed in the vibrant energy of campus life.

Who are we?

Deakin is a cutting-edge public university headquartered in Victoria, revolutionising education with 61,000 students across our campuses: Melbourne Burwood, Geelong Waurn Ponds, Geelong Waterfront, Warrnambool, Deakin University Lancaster University Indonesia (DLI), GIFT City, India, and our vibrant online environment. We're proud to be a progressive and open-minded university, delivering the highest student satisfaction in Victoria and consistently ranked in the top 1% of the world's universities.

As a Senior Manager, Network Services you will:

• Team Leadership & Development – Lead, mentor, and support a high-performing team, fostering collaboration, continuous growth, and accountability in delivering strategic initiatives.
• Network Infrastructure Management – Oversee the design, implementation, and maintenance of scalable, high-performing wired and wireless networks connecting across national and international campuses, ensuring reliability and future-readiness.
• Cybersecurity & Compliance – Drive the implementation of robust network security measures, ensure compliance with relevant laws and policies, and proactively manage threats through continuous monitoring and response.
• Stakeholder Engagement & Strategic Projects – Partner with internal and external stakeholders to deliver integrated, specialised network solutions, lead large-scale projects, and align efforts with university strategy.
• Performance Monitoring & Vendor Management – Utilise analytics and monitoring tools to optimise network performance and manage vendor relationships to uphold service quality and contractual obligations.

To be successful, you'll have the ability to:

• Build a high-performance, inclusive, and accountable culture aligned with Deakin's strategic goals, fostering integrity, innovation, and staff engagement.
• Drive a culture of service excellence by embedding customer perspective in decision-making, measuring satisfaction, and implementing continuous improvements.
• Establish trusted partnerships with stakeholders, adapt strategies based on insights, and provide expert, sustainable solutions aligned with evolving needs.
• Promote creativity and challenge the status quo by identifying and implementing improved policies, systems, and processes in collaboration with stakeholders.
• Bring extensive leadership experience in managing secure, high-performing network infrastructure, with strong technical, regulatory, and project management expertise in a complex organisation.

Here's how to apply:

Please submit your updated resume and a short cover letter outlining your skills and experience.

For a confidential discussion regarding this role, please contact David Rhodes (Associate Director, Networks & AV) on david.rhodes@deakin.edu.au

For a copy of the position description, please see below:

Applications for this position close on Sunday 7 th September 2025.

Are You Ready?

Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.

Advertised: 25 Aug 2025 AUS Eastern Standard Time

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Lead a high-performing team to deliver secure, innovative, and customer-focused enterprise level network services that support the university's strategic goals and enhance the digital experience for students, staff, and researchers.

Lead a high-performing team to deliver secure, innovative, and customer-focused enterprise level network services that support the university's strategic goals and enhance the digital experience for students, staff, and researchers.