Membership Consultant

13 hours ago

Melbourne, Victoria, Australia FLI Full time $25,000 - $40,000 per year


About the Role

We're looking for a vibrant and people-focused Membership Consultant to join our Greensborough team. In this role, you'll be the first point of contact for prospective members, play an active part in growing our fitness community, and ensure our members feel supported every step of the way.

Key responsibilities include:

  • Greeting prospective members, conducting tours, and presenting membership options
  • Following up enquiries and converting leads into new sign-ups
  • Supporting members with day-to-day questions and providing excellent service
  • Maintaining high standards of club cleanliness and presentation
  • Working collaboratively with your team to achieve membership growth and retention targets

Hours & Availability

  • Approximately 25–30 hours per week
  • Must be available for weekend shifts (Saturday essential)
  • Flexible weekday shifts available across Monday to Friday

What We're Looking For

  • A confident, outgoing, and motivated personality with excellent communication skills
  • Previous experience in customer service or sales (fitness industry experience highly regarded but not essential)
  • A people-first approach — able to build rapport quickly and genuinely connect with others
  • Organised, reliable, and eager to learn and contribute to the team

What's on Offer

  • Competitive casual hourly rate plus incentives for membership sales
  • Full training and ongoing support to help you succeed in the role
  • Complimentary club membership and staff perks
  • Be part of a positive, supportive, and energetic team environment

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