Campus Manager

19 hours ago

Sydney, New South Wales, Australia Alpha English Australia Full time $80,000 per year

About Us

Abbey College Australia and Alpha English Academy are leading providers of quality education in the VET and ELICOS sectors, with campuses in Sydney and Adelaide. Over the past 20 years, we have proudly graduated tens of thousands of students from all over the world.

We deliver work-ready training and English language programs designed by academics and industry experts to ensure strong employment outcomes. Our mission is to empower students to achieve their academic and professional goals by providing a supportive, inclusive, and innovative learning environment.

The Opportunity

We are seeking an experienced and motivated Campus Manager to oversee the day-to-day operations of our campuses. This role is central to ensuring the smooth delivery of VET and ELICOS programs, compliance with CRICOS, ESOS Act, and National Code requirements, and providing a positive learning environment for both domestic and international students.

Key Responsibilities

Leadership & Compliance

  • Oversee daily campus operations, including facilities, staff, and student services.
  • Ensure compliance with CRICOS, ESOS Act, National Code, ASQA, and ELICOS Standards.
  • Act as the primary point of contact for regulatory bodies, auditors, and external stakeholders.
  • Lead, coach, and support academic and administrative teams to achieve high-quality outcomes.
  • Manage validations, quality assurance processes, and continuous improvement initiatives.

Student Experience & Services

  • Act as the first point of contact for student enquiries and provide proactive support.
  • Manage student lifecycle processes including enrolments, CoEs, orientation, deferrals, suspensions, and completions.
  • Monitor attendance, course progress, and wellbeing of students, reporting through PRISMS as required.
  • Deliver engaging student events, orientations, and induction programs.
  • Ensure timely processing of applications, status letters, certificates, and statements of attainment.

Operations & Administration

  • Maintain accurate student records in PRISMS and RTO Manager.
  • Manage reception and student services areas, ensuring a professional and welcoming environment.
  • Oversee housekeeping of classrooms, boardrooms, and office areas.
  • Support marketing and promotional initiatives.
  • Collaborate with academic and marketing teams to support campus operations and growth.

About You

  • Proven leadership experience in an RTO, CRICOS, or higher education/ELICOS environment (CRICOS experience essential).
  • Strong understanding of the ESOS Act, National Code, ASQA and ELICOS compliance frameworks.
  • Proficiency in PRISMS and RTO Manager and Moodle (essential).
  • Excellent organisational, communication, and problem-solving skills.
  • Strong attention to detail and ability to manage compliance documentation.
  • Demonstrated ability to work effectively with multicultural staff and student cohorts.
  • Certificate IV in Training and Assessment (TAE40122) or equivalent (desirable).
  • Fluency in English (essential); fluency in other languages highly regarded.

Why Join Us?

  • Be part of two well-established education providers with over 20 years of proven student success.
  • Central Sydney CBD campus locations.
  • Work in a collaborative, multicultural, and supportive team environment.
  • Opportunities for professional development and career progression.

Job Types: Full-time, Permanent

Pay: From $80,000.00 per year

Experience:

  • RTO: 1 year (Preferred)

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

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