Spa Therapist

Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abounded with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.

As a Spa Therapist, you'll be at the heart of creating deeply restorative and luxurious experiences for our guests across six beautifully appointed treatment rooms. Your hands-on expertise in massage therapy and beauty treatments will help guests unwind, rejuvenate, and reconnect in a tranquil, high-end environment.

This is a fantastic opportunity where you will take good care of all our guests, providing a world class experience.

A few of your responsibilities:

• Provide massage and beauty treatments for which you are qualified
• Ensure each guest has a welcoming and personalised experience
• Accurately update all administration tasks at the end of each day
• Ensure all treatment rooms and pantries are kept clean and tidy

What we are looking for:

• A Diploma in Beauty Therapy or a nationally recognised qualification in in Remedial Massage
• Previous experience as a Spa Therapist, providing exceptional customer experience
• Ability to drive retail sales within the spa operation
• A friendly & customer service-oriented individual with the ability to work well in a team environment
• Flexible availability to meet business demands

About you:

With your passion for wellness, healing touch and a commitment to delivering exceptional service, you're poised to excel in this role.

Your role will be pivotal in shaping the success of our Azure Spa at The Star. Join us in making a difference.

What we can offer you:

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Uniform laundered and ready for you daily on property
• Competitive Hourly rate, plus penalty rates for weekends and public holidays
• Discounted parking available
• Up to 30% discounts across award winning restaurants and accommodation
• Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
• Supportive leadership team
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs.

The Star was awarded WGEA Employer of Citation for Gender Equality and has been recognised as a 2025 PLATNIUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It's your time to SHINE

Click on the link below to make your next career move with The Star.