Return To Work Consultant

6 days ago

Sydney, New South Wales, Australia Marsh Full time $104,000 - $130,878 per year

We are seeking a talented individual to join our Workers Compensation team at Mercer Marsh Benefits. This role will be based in Sydney CBD. This is a hybrid role that has a requirement of working at least three days a week in the office. The Return to Work Consultant will provide professional outsourced return to work and claims consulting services to Mercer Marsh Benefits clients, focusing on injury management and stakeholder liaison.

We will count on you to:

  • Perform Outsourced Return to Work Coordinator functions, including triaging and lodgment of new claims
  • Develop and maintain return-to-work plans while ensuring regular stakeholder contact
  • Deliver on employer return to work obligations and conduct claims reviews
  • Administer preferred injury management software for selected clients and maintain this database
  • Produce and format reports, manuals, presentations, and other correspondence or documents

What you need to have:

  • Tertiary qualifications in Applied Science, OH&S, Injury Management, or other relevant fields
  • 3+ years of experience in claims management functions at an insurer or employer
  • Strong attention to detail and excellent written and verbal communication skills

What makes you stand out:

  • Return to Work Coordinator accreditation is desirable but not essential
  • Experience with claims management and injury management systems
  • Ability to maintain effective working relationships and contribute to a team environment

Why join our team:

  • We help you be your best through professional development opportunities, interesting work, and supportive leaders
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Applications can be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal & bankruptcy check prior to commencement of employment.
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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