Engagement and Scheduling Coordinator

At Wesfarmers Health we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians.

Our portfolio includes well-known names like Priceline, as well as our MediAesthetics brands - Clear Skincare Clinics and SILK Laser Clinics. In the digital space, we're proud to have SISU Health and InstantScripts—and most recently, we've launched our newest retail beauty stores, atomica.

About us:

InstantScripts is a leader in digital health, delivering safe, accessible, and efficient healthcare services across Australia. We are expanding rapidly and looking for an Engagement and Scheduling Coordinator to join our team and help shape the future of healthcare.

What you'll do:

We are seeking a proactive, relationship-driven Engagement and Scheduling Coordinator to join our team at InstantScripts. Initially, this is a 12 month fixed term contract with the view to go permanent. Reporting to the Workforce Operations Manager, you will play a pivotal role in ensuring we have the optimal number of engaged, compliant clinicians working to support our rapidly growing range of services.

As our Engagement and Scheduling Coordinator, you will:

• Build and nurture strong, trusted relationships with clinicians.
• Coordinate all onboarding process for Doctors, ensuring all compliance, training modules and relevant systems are set up.
• Efficiently manage clinician schedules, availability, and worked hours.
• Collaborate closely with cross-functional teams to support workforce planning and clinician engagement.
• Drive scheduling excellence to ensure the seamless delivery of care across our digital health platform.

This is a fantastic opportunity to play a critical role in InstantScripts' mission to expand access to healthcare and make a lasting impact in the digital health sector.

What you'll bring:

• Experience in workforce planning, scheduling, candidate management or rostering (large 24/7 healthcare setting preferred).
• Knowledge of AHPRA, Medicare, and compliance standards.
• Strong interpersonal and relationship management skills.
• Ability to handle high-pressure, fast-changing environments.
• Proficiency with scheduling software and CRM systems.
• Exceptional organisational skills and attention to detail.
• Problem-solving mindset with the ability to find quick solutions.
• Tertiary qualifications in health administration, business, or related discipline (highly desirable).

Why us?

• Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline and Clear Skincare Clinics.
• Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group.
• Novated leasing options
• Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year
• Beautiful outdoor terrace for work and recreation.
• Food, coffee and health & wellbeing facilities onsite including a landlord operated gym
• Dedicated end of trip facilities (cycle racks, showers, lockers).

Ready to make a difference?

Apply now and help us shape the future of digital healthcare.

Aboriginal and Torres Strait Islander Applicants

Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices.

As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement.