Guest Experience Host Team Leader

1 week ago

TRYP by Wyndham Hotel Adelaide, Australia Wyndham Hotels & Resorts Full time $60,000 - $90,000 per year

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Go where opportunity is always on

If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Livestream Team as a Guest Experience Host Team Leader​ today

This role will cover multiple locations, including: Airlie Beach, Coffs Harbour, Dinner Plain, Marcoola, Perth, Rotorua, and TRYP by Wyndham Hotel Adelaide.

How You'll Shine

As a Guest Experience Host Team Leader, you will play a key leadership role within the sales team, with a strong focus on training, mentoring, and developing our GEH team to meet and exceed performance targets. You will be responsible for the day-to-day operations of the front desk, including greeting and registering owners and guests, managing bookings, and providing information on local area attractions. In this role, you will also assist the Front Office Manager with administrative duties, reporting, and communication tasks.

You will draw on your proven ability to drive results in a sales environment, using your coaching and leadership skills to elevate the performance of your team. Your field marketing experience and customer-centric approach will help ensure our guests receive a warm, professional, and memorable experience from check-in to check-out.

How You'll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • Professional development funding

  • Discounted hotel stays across Australia, Fiji, New Zealand

  • Subsidised private health cover (upon successful completion of probation)

What You'll Bring

To be successful in this role, you will be:

  • Previous experience within a similar hotel position

  • Proven ability to achieve targets in a GEH or similar sales-focused role

  • Genuine passion for customer service and the local area

  • Excellent communicator with strong interpersonal skills

  • Ability to lead, motivate, and mentor a team to success

  • Enthusiastic, self-motivated and positive individual

  • Immaculate presentation and professional grooming standards

  • High levels of computer literacy

  • Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous

  • Have the ability to recognize and solve problems in the workplace

  • Ability to work a flexible schedule, including nights, weekends, public and school holidays.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

  • Bartender

    2 weeks ago

    TRYP by Wyndham Hotel Adelaide, Australia Travel + Leisure Co. Full time $40,000 - $60,000 per year

    We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....

  • Guest Experience Host

    6 days ago

    Adelaide, Australia Travel + Leisure Co. Full time

    **We Put the World on Vacation** Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting...

  • Guest Experience Host

    1 week ago

    Adelaide, Australia Wyndham Destinations Full time

    **We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...

  • Head Guide

    2 days ago

    Adelaide, South Australia Experience Co Ltd. Full time $90,000 - $120,000 per year

    About UsWild Bush Luxury forms a part of the Experience Co. group (ASX: EXP) which is an adventure tourism company founded in 1998 with the vision of becoming the largest and most respected adventure tourism company in the world. We offer the best of the best in adventure experiences with numerous locations throughout Australia and New Zealand.As a business,...

  • Host

    4 days ago

    Greater Adelaide SA, Australia SkyCity Entertainment Group Full time

    SOL is a rooftop bar that exudes West Hollywood casual sophistication with South Australian taste. Serving up haute cuisine in a casual setting with late night cocktails, SOL brings the good vibes for big nights out. Day to night, inside and out, you'll curate good times for our customers as the playful but sophisticated host of the rooftop. We are seeking...

  • Breakfast Host

    6 days ago

    Greater Adelaide SA, Australia PULLMAN Full time

    **Company Description** Join** us at Accor,**where** life pulses**with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...

  • Guest Experience Expert

    1 week ago

    Adelaide, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**25017139 **Job Category**Rooms & Guest Services Operations **Location**Adelaide Marriott Hotel, 141 King William Street, Adelaide, South Australia, Australia, 5000 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

  • Night Auditor

    4 days ago

    Adelaide, Australia Marriott International, Inc Full time

    **Job Number** 24093740 **Job Category** Rooms & Guest Services Operations **Location** Adelaide Marriott Hotel, 141 King William Street, Adelaide, South Australia, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Our jobs aren’t just about giving guests a smooth check-in and...

  • Corporate Host

    2 weeks ago

    North Adelaide, Australia Spark Event Group Full time

    **CORPORATE HOST - CASUAL EVENT ROLE** Are you the kind of person who makes a lasting first impression? Do you pride yourself on your professionalism, polished presentation, and ability to make every guest feel like a VIP? Spark Event Group is seeking confident, charismatic, and service-focused Corporate Hosts to be the welcoming face of an exclusive event...

  • Guest Experience Expert

    1 week ago

    Adelaide, Australia Marriott International, Inc Full time

    **Additional Information**Part Time **Job Number**25116484 **Job Category**Rooms & Guest Services Operations **Location**Adelaide Marriott Hotel, 141 King William Street, Adelaide, South Australia, Australia, 5000 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management As Marriott International’s**flagship brand, Marriott Hotels...