Spa Host
10 hours ago
Be part of something special.
At 1 Hotel Melbourne, our Bamford Wellness Spa is a sanctuary where nature, sustainability, and mindful living meet. We're looking for a Spa Host/Receptionist to be the welcoming face of our spa, creating meaningful experiences that nurture body, mind, and spirit.
As our Spa Host/Receptionist, you will:
- Greet guests with genuine warmth, offering an overview of our spa and hotel facilities.
- Manage reservations, calls, and guest enquiries with ease and professionalism.
- Escort guests to treatments while sharing the unique benefits of our services.
- Confidently recommend and upsell treatments, enhancements, and Bamford retail products.
- Ensure smooth daily operations, including therapist scheduling and guest flow.
- Deliver seamless service, from first contact through to post-departure.
- Handle guest requests, check-ins/outs, and retail transactions with care and precision.
What we're looking for:
- A guest-focused, enthusiastic individual eager to grow in the spa and wellness industry.
- Knowledge of spa treatments, holistic wellness, and mindful living.
- Confidence in recommending and upselling treatments and retail products.
- A proactive, self-driven approach that thrives in a fast-paced environment.
- A natural communicator with a professional phone manner and warm, welcoming presence.
- A current RSA.
At 1 Hotels, we're more than a workplace, we're a community inspired by nature, sustainability, and wellbeing. If you're ready to grow your career in a setting where every detail matters, we'd love to hear from you.
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